Feeds

Security flap over support ActiveX controls bug

Help!

Top 5 reasons to deploy VMware with Tegile

Flaws in an ActiveX component incorporated in many technical support support packages create a risk of hacking attacks, security watchers warn.

SupportSoft's ActiveX controls are subject to multiple buffer overflow vulnerabilities, which create a means for hackers to inject malware onto vulnerable systems. The controls are used by internet service providers (ISPs) and PC manufacturers for remote assistance and other technical support functions, creating a large pool of potentially vulnerable users. Exploitation would involve tricking users into visiting maliciously constructed websites featuring ActiveX controls that take advantage of SupportSoft's vulnerabilities.

Organisations using the technology include IBM, Telefonica, BT, Symantec and Bank of America, among others. Symantec users should apply an update as explained here. SupportSoft has also published an advisory. However since most third-party software packages don't exactly advertise their use of SupportSoft components, most ordinary users won't be aware whether they are exposed to the problem or not.

Because of this potential dilemma security clearing house US CERT advises users to disable SupportSoft ActiveX controls in Internet Explorer as a precautionary workaround (as explained here). More simply users might want to disable ActiveX controls in the Internet Zone but this might render some websites unusable. ®

Security for virtualized datacentres

More from The Register

next story
'Kim Kardashian snaps naked selfies with a BLACKBERRY'. *Twitterati gasps*
More alleged private, nude celeb pics appear online
Home Depot ignored staff warnings of security fail laundry list
'Just use cash', former security staffer warns friends
Hackers pop Brazil newspaper to root home routers
Step One: try default passwords. Step Two: Repeat Step One until success
UK.gov lobs another fistful of change at SME infosec nightmares
Senior Lib Dem in 'trying to be relevant' shocker. It's only taxpayers' money, after all
Who.is does the Harlem Shake
Blame it on LOLing XSS terroristas
Snowden, Dotcom, throw bombs into NZ election campaign
Claim of tapped undersea cable refuted by Kiwi PM as Kim claims extradition plot
Freenode IRC users told to change passwords after securo-breach
Miscreants probably got in, you guys know the drill by now
THREE QUARTERS of Android mobes open to web page spy bug
Metasploit module gobbles KitKat SOP slop
BitTorrent's peer-to-peer chat app Bleep goes live as public alpha
A good day for privacy as invisble.im also reveals its approach to untraceable chats
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.