Feeds

Richard and Judy probe extended

Forum posting raises questions

Security for virtualized datacentres

The probe into the Richard and Judy show has been extended as it now appears that complaints about how the phone lines worked and how calls were solicited were discussed on the Richard and Judy forum as early as 2004.

A viewer posted complaints in 2004, but it's not known if producers read the forums.

Last week, the company behind the Channel 4 show was questioned following allegations that viewers were encouraged to ring a line to earn a place in Richard and Judy's "You Say, We Pay" competition after the winner had already been chosen. Calls to the competition line cost £1 a time.

A spokeswoman for ICSTIS, which regulates premium rate phone lines, told The Reg: "We are investigating the period that Eckoh (which provides the phone service) was the service provider, going back to 2001."* See Bootnote.

If Channel 4 was aware of the problems then a police investigation is likely, according to The Observer. A spokeswoman for the Metropolitan Police told The Reg no such investigation had been started.

A statement from Eckoh said: "Eckoh plc takes its role in the provision of premium rate telephony services very seriously and, in doing so, endeavours to ensure that its services comply with the relevant regulatory codes. In the case of the 'You Say, We Pay' competition on Channel 4's Richard and Judy Show, the Company, following an internal review at the start of the year, alerted the programme makers to the potential breach in regulations. As a result, the Company welcomes the proposed investigations by ICSTIS and Channel 4 and is cooperating fully to supply the necessary information."

The husband and wife team have publicly apologised and set up a refund line (freephone number) for disgruntled viewers. Anyone who entered the competition this year or last year can claim a refund by sending a copy of their phone bill. Any unclaimed money will be donated to Great Ormond Street Hospital.

The BBC has also been drawn into the dodgy phone-in scandal and apologised for how it ran phone-ins for its Saturday Morning Kitchen programme.

Viewers were encouraged to phone in to take part in the next show - but the next show was recorded just a few hours later. More here.

Bootnote: Ictis got in touch to make clear they are investigating the current series of Richard and Judy and last year's (2006) while Eckoh was providing telephone services for production company Cactus TV.®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
Top 5 reasons to deploy VMware with Tegile
Data demand and the rise of virtualization is challenging IT teams to deliver storage performance, scalability and capacity that can keep up, while maximizing efficiency.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.