Feeds

Editor's Blog: Quality Management

A path through the mire...

High performance access to file storage

Quality management often looks very different from the perspective of the pointy haired manager who sees it as a noble edifice like an East Anglian church, gleaming in the early morning sunlight under a spring sky.

Whereas the Dilbertia/Dilbert in charge of actually making it work feels as tough s/he's lost in the wilds of East Anglia – the church is visible on the horizon but the land in between is a wilderness of ditches and fens (OK, when I lived in East Anglia, you could still bum a drink off Hereward the Wake – these days it's mainly fields of Birds-Eye peas and dangerous turkeys).

So I was interested when Sarah Saltzman of Compuware offered me a path through the mire. Well, dropping that metaphor like a soggy marsh amphibian, she offered a path from point solutions in testing and the like to proper Enterprise quality management.

You need this, not just because small companies do need quality management with acceptably low overheads, but because small companies grow. If they don't put "good processes" in place before they really need it, they'll probably pass through a period of chaos (before the need for process becomes obvious in the light of some catastrophe) as they grow – and may not survive.

Sarah works for Compuware, which has a full, system-oriented IT governance approach called CARS.

Now it has introduced Compuware Quality Management, which aims to introduce Process on top of Compuware's risk-based testing point solutions using, for example, a dashboard to gave managers "Actionable Insights" into the development process.

This should hand control back to project manager and "enforce process without inhibiting daily life", as Sarah puts it. You could compare this with the similar "visibility into the quality of your code" offered by Agitar, but Compuware's approach is wider in scope (Agitar works only with Java agile development and JUnit testing – for now – although it has something a bit special to offer in that field).

Compuware's approach is also tied back to the test data – Compuware's FileAid is included – it's "putting test data back on the table", according to Sarah.

Nevertheless, remember that you still have to design you test data pack even if FileAid helps you prepare and desensitise it and helps you to compare "before and after" versions. Out of the box, you get a baseline Quality Manager; "a good leg up", as Sarah describes it.

However, Compuware's "enterprise" credentials are somewhat evident in its lack of an obvious pricing policy – basically, talk to Compuware (and at the bottom end, a simple "buy the box" price might be more useful). Ten days of mentoring/consultancy is included in the offering, adapted to your particular needs, so I doubt that it is that cheap. Nevertheless, process consultancy will be almost essential if you're new to process management and improvement – and how expensive is project failure? ®

High performance access to file storage

More from The Register

next story
Windows 8.1, which you probably haven't upgraded to yet, ALREADY OBSOLETE
Pre-Update versions of new Windows version will no longer support patches
Android engineer: We DIDN'T copy Apple OR follow Samsung's orders
Veep testifies for Samsung during Apple patent trial
OpenSSL Heartbleed: Bloody nose for open-source bleeding hearts
Bloke behind the cockup says not enough people are helping crucial crypto project
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Windows XP still has 27 per cent market share on its deathbed
Windows 7 making some gains on XP Death Day
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
US taxman blows Win XP deadline, must now spend millions on custom support
Gov't IT likened to 'a Model T with a lot of things on top of it'
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.