Feeds

Nokia updates firmware DIY service

N73 and N93 users breathe sigh of relief

Providing a secure and efficient Helpdesk

Nokia has at last pushed out updates for its N73 and N93 handsets after users grew increasingly frustrated at its self service software program.

A new version of Nokia Update was made available this morning, allowing N93 users to upgrade their software. This follows the release of new firmware for the mobile operator's N73 handsets on 1 February.

Nokia launched its DIY firmware upgrade service in August last year, and while many users have benefited from ready-to-install upgrades, the service has been plagued by bugs.

The inherent instability of the N93 handset led to the suspension of updates last November, a situation only rectified by today's release, though anyone visiting a Nokia Service Centre could get an update.

Bugs in the N73 have also led many to seek replacement firmware, but in this instance divergent firmware versions from operators have confused customers.

Network operators have their own firmware versions for each handset, which may feature additional icons or applications, as well as preconfiguration settings for GPRS, etc.

This means that when a new version of firmware is created the manufacturer must make different versions of it available for each operator.

Allowing users to upgrade their own firmware has opened up some frustrating inconsistencies - users of the Nokia N73 on the 3 network that wanted to use their handset with GPS equipment found that a Bluetooth bug made it impossible, and worse, they couldn't download a fix, while users of the same handset on other networks could.

Hopefully, today's news will mean all those bugs will be ironed out. Well, you can always hope. Do let us know. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Brit telcos warn Scots that voting Yes could lead to HEFTY bills
BT and Co: Independence vote likely to mean 'increased costs'
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.