Feeds

Smile says sorry as frowning bank customers left cashless

Co-op mainframe down

Remote control for virtualized desktops

The Co-operative Bank has apologised to customers unable to get their hands on their cash this morning because of computer problems.

The Reg was contacted by several unsmiling customers unable to get onto the website or withdraw money from cashpoints this morning. Phone banking was also suffering.

We received the following statement from The Co-op - owners of Smile.co.uk:

Earlier today the bank's mainframe was temporarily unavailable between approximately 8am and midday.

While customers could continue to withdraw money from their accounts via cash machines, it did unfortunately restrict access to other transactions via telephone banking and the internet such as making transfers.

This has now been completely rectified. We would like to apologise to anyone inconvenienced as a result and assure all customers that there has been no security risk whatsoever to their accounts.

Good news all round then. Any Co-op customers still having trouble, please get in touch via the usual address. ®

Secure remote control for conventional and virtual desktops

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.