Feeds

UK bank exposes details of 75,000 accounts

Conscientious mum returns generous gift

The Essential Guide to IT Transformation

An Aberdeen woman found a novel way to receive highly confidential information on 75,000 clients of the Halifax Bank of Scotland (HBOS): she simply requested her statement.

Stephanie McLaughlan received the mother lode, which comprised five packages of 500 pages containing 30 accounts each. Details included account numbers, withdrawals and other transaction information. The Netherkirkgate mother of one returned the booty and reported the blunder to bank officials.

It just the latest snafu by a UK bank. In October, a server glitch locked HSBC customers out of their accounts, leaving some caught at shop counters unable to pay for their purchases. The bank called the incident a "minor issue" at the time.

"It was a major, major screw-up on the bank's part," McLaughlan told the Press and Journal of HBOS's mass mail-out. She said will likely change banks.

A spokesman for the bank said officials are starting an investigation into how the incident happened. A spokeswoman for the Financial Services Authority declined to comment on the matter, but said the agency takes customer confidentiality seriously. ®

Build a business case: developing custom apps

More from The Register

next story
14 antivirus apps found to have security problems
Vendors just don't care, says researcher, after finding basic boo-boos in security software
Secure microkernel that uses maths to be 'bug free' goes open source
Hacker-repelling, drone-protecting code will soon be yours to tweak as you see fit
Only '3% of web servers in top corps' fully fixed after Heartbleed snafu
Just slapping a patched OpenSSL on a machine ain't going to cut it, we're told
How long is too long to wait for a security fix?
Synology finally patches OpenSSL bugs in Trevor's NAS
Israel's Iron Dome missile tech stolen by Chinese hackers
Corporate raiders Comment Crew fingered for attacks
Roll out the welcome mat to hackers and crackers
Security chap pens guide to bug bounty programs that won't fail like Yahoo!'s
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
Researcher sat on critical IE bugs for THREE YEARS
VUPEN waited for Pwn2Own cash while IE's sandbox leaked
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.