Feeds

Australia not like home for 3

At least, not yet

Next gen security for virtualised datacentres

3's recent announcement that it would remove roaming charges from any country in which it operates has turned out not to include Australia, at least for pre-paid customers.

Contract customers will find Australia included, but those on pre-paid (a minority of 3 customers, apparently) won't be able to make calls from Australia, on their home tariff, until later this year.

We contacted 3 to ask why it hadn't made this clear. The company cited technical difficulties integrating the pre-paid system and promised that "3 Like Home" would be available in Australia shortly – though it wouldn't commit further than that.

Pre-paid billing systems are, by necessity, a great deal more complicated than post paid: the systems need to be checking in real time to ensure that the customer has sufficient remaining balance to continue the call. It seems that doing that half way round the world has caused 3 more trouble than they anticipated.

The simple solution is just not to visit Australia, but if you have to then the 3 deal might not be as good as it originally appeared. ®

Boost IT visibility and business value

More from The Register

next story
UK fuzz want PINCODES on ALL mobile phones
Met Police calls for mandatory passwords on all new mobes
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
Don't call it throttling: Ericsson 'priority' tech gives users their own slice of spectrum
Actually it's a nifty trick - at least you'll pay for what you get
Three floats Jolla in Hong Kong: Says Sailfish is '3rd option'
Network throws hat into ring with Linux-powered handsets
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
PwC says US biz lagging in Internet of Things
Grass is greener in Asia, say the sensors
Ofcom sees RISE OF THE MACHINE-to-machine cell comms
Study spots 9% growth in IoT m2m mobile data connections
O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge
No, the spooks love US best, say rival firms
Ancient pager tech SMS: It works, it's fab, but wow, get a load of that incoming SPAM
Networks' main issue: they don't know how it works, says expert
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.