Feeds

Australia not like home for 3

At least, not yet

Designing a Defense for Mobile Applications

3's recent announcement that it would remove roaming charges from any country in which it operates has turned out not to include Australia, at least for pre-paid customers.

Contract customers will find Australia included, but those on pre-paid (a minority of 3 customers, apparently) won't be able to make calls from Australia, on their home tariff, until later this year.

We contacted 3 to ask why it hadn't made this clear. The company cited technical difficulties integrating the pre-paid system and promised that "3 Like Home" would be available in Australia shortly – though it wouldn't commit further than that.

Pre-paid billing systems are, by necessity, a great deal more complicated than post paid: the systems need to be checking in real time to ensure that the customer has sufficient remaining balance to continue the call. It seems that doing that half way round the world has caused 3 more trouble than they anticipated.

The simple solution is just not to visit Australia, but if you have to then the 3 deal might not be as good as it originally appeared. ®

Securing Web Applications Made Simple and Scalable

More from The Register

next story
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Orange spent weekend spamming customers with TXTs
Zero, not infinity, is the Magic Number customers want
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
NBN Co execs: No FTTN product until 2015
Faster? Not yet. Cheaper? No data
prev story

Whitepapers

Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Application security programs and practises
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.