Feeds

Skype slaps charge on non-'Pro' customers

But hasn't actually launched Pro service

3 Big data security analytics techniques

Skype, the rather popular VoIP service, has introduced a connection charge of 3.9 euro cents for all calls outside the Skype network - those using the SkypeOut service - from midday today.

The change comes with several alterations to its international tariffs, and the announcement of a Skype Pro service which will cost €2 a month and remove any per-minute charges for national calls to landlines.

Problem is, Skype Pro won't be available for a while, so for the moment there is just the additional connection charge to worry about, though subscribers to Talk For Britain or Skype Unlimited (in the US) won't have to pay that.

International calls are now being charged at €0.017 per minute - for the Czech Republic (including Prague), Guam, Hungary (including Budapest), Israel (including Jerusalem), Luxembourg, Malaysia (including Kuala Lumpur), Puerto Rico, and both Alaska and Hawaii in the United States - representing cuts of up to 65 per cent.

The VoIP market is hugely price-sensitive, and with such healthy competition no one can be seen to be charging more than anyone else. Mobile phone companies have long specialised in creating tariffs which are too complex to compare, and it's unsurprising to see Skype mucking about with its charges.

The Skype Pro service will also bundle some premium services, including free avatars for CrazyTalk and ringtones from Emotive, and this is indicative of the necessity to get out of the overly price-competitive market of connecting voice calls and into the business of supplying value-added services which offer a better margin as well as improved customer loyalty. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T dangles gigabit broadband plans over 100 US cities
So soon after a mulled Google Fiber expansion, fancy that
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
Google looks to LTE and Wi-Fi to help it lube YouTube tubes
Bandwidth hogger needs tube embiggenment if it's to succeed
Turnbull gave NBN Co NO RULES to plan blackspot upgrades
NBN Co faces huge future Telstra bills and reduces fibre footprint
NBN Co plans fibre-to-the-basement blitz to beat cherry-pickers
Heading off at the pass operation given same priority as blackspot fixing
NBN Co in 'broadband kit we tested worked' STUNNER
Announcement of VDSL trial is not proof of concept for fibre-to-the-node
prev story

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.