Feeds

1RT Group fined £5,000 for fax spam

Abuse of premium-rate numbers

Top three mobile application threats

A company has been fined more than £5,000 over the sending of fax spam. The company, 1RT Group Ltd, claimed not to be ultimately responsible for the faxes but regulator ICSTIS found that it was.

Regulator ICSTIS (Independent Committee for the Supervision of Standards of the Telephone Information Services) classified two cases involving 1RT as 'serious' and fined it £3,500 in one case and £2,250 in the other.

ICSTIS polices the use of premium rate numbers, which were in operation in each case, and had received complaints about two unsolicited commercial fax campaigns, one promoting a competition and the other promoting a posture-correcting chair.

In each case 1RT was the phone network registered with ICSTIS and in each case it claimed that it was not the 'service provider' under the terms of the ICSTIS Code because it was acting on behalf of other companies.

In both rulings the ICSTIS panel said that 1RT's action "demonstrated more involvement in the premium rate service than merely providing network facilities," it said. "The Panel noted specific characteristics of 1RT which it concluded were sufficient to demonstrate that it was the service provider for the purposes of the Code."

The faxes both asked for responses from recipients, but the response numbers were premium rate numbers. In one of the cases one complainant said that they did not know how long a responding fax would take to send and that they were held on the expensive line for seven minutes.

In that fax's case the ICSTIS Secretariat had claimed that the pricing information was not prominent enough, but the panel did not uphold that claim. It did, though, uphold the claim that the faxes were sent to private fax numbers, were unsolicited and represented marketing material.

It also found that some of the complaints were from people whose numbers were registered with the Fax Preference Service (FPS), which is a list of people who have asked not to receive commercial faxes. Though 1RT said that it had ensured that no FPS registered numbers received the faxes, the panel said that one of the complaints had come from someone who said their number was FPS registered.

The company was issued in both cases with a formal reprimand and with a bar on access to any fax service for six months.

The penalties stand in contrast to those for email spam, which is much harder to police. Because a company must register with ICSTIS in order to use a premium rate line there is always an audit trail back to a network provider.

Copyright © 2007, OUT-LAW.com

OUT-LAW.COM is part of international law firm Pinsent Masons.

Related links

Ruling 1
Ruling 2

Securing Web Applications Made Simple and Scalable

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
All those new '5G standards'? Here's the science they rely on
Radio professor tells us how wireless will get faster in the real world
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Reducing security risks from open source software
Follow a few strategies and your organization can gain the full benefits of open source and the cloud without compromising the security of your applications.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.