Feeds

1RT Group fined £5,000 for fax spam

Abuse of premium-rate numbers

High performance access to file storage

A company has been fined more than £5,000 over the sending of fax spam. The company, 1RT Group Ltd, claimed not to be ultimately responsible for the faxes but regulator ICSTIS found that it was.

Regulator ICSTIS (Independent Committee for the Supervision of Standards of the Telephone Information Services) classified two cases involving 1RT as 'serious' and fined it £3,500 in one case and £2,250 in the other.

ICSTIS polices the use of premium rate numbers, which were in operation in each case, and had received complaints about two unsolicited commercial fax campaigns, one promoting a competition and the other promoting a posture-correcting chair.

In each case 1RT was the phone network registered with ICSTIS and in each case it claimed that it was not the 'service provider' under the terms of the ICSTIS Code because it was acting on behalf of other companies.

In both rulings the ICSTIS panel said that 1RT's action "demonstrated more involvement in the premium rate service than merely providing network facilities," it said. "The Panel noted specific characteristics of 1RT which it concluded were sufficient to demonstrate that it was the service provider for the purposes of the Code."

The faxes both asked for responses from recipients, but the response numbers were premium rate numbers. In one of the cases one complainant said that they did not know how long a responding fax would take to send and that they were held on the expensive line for seven minutes.

In that fax's case the ICSTIS Secretariat had claimed that the pricing information was not prominent enough, but the panel did not uphold that claim. It did, though, uphold the claim that the faxes were sent to private fax numbers, were unsolicited and represented marketing material.

It also found that some of the complaints were from people whose numbers were registered with the Fax Preference Service (FPS), which is a list of people who have asked not to receive commercial faxes. Though 1RT said that it had ensured that no FPS registered numbers received the faxes, the panel said that one of the complaints had come from someone who said their number was FPS registered.

The company was issued in both cases with a formal reprimand and with a bar on access to any fax service for six months.

The penalties stand in contrast to those for email spam, which is much harder to police. Because a company must register with ICSTIS in order to use a premium rate line there is always an audit trail back to a network provider.

Copyright © 2007, OUT-LAW.com

OUT-LAW.COM is part of international law firm Pinsent Masons.

Related links

Ruling 1
Ruling 2

High performance access to file storage

More from The Register

next story
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
Broadband Secretary of SHEEP sensationally quits Cabinet
Maria Miller finally resigns over expenses row
Skype pimps pro-level broadcast service
Playing Cat and Mouse with the media
Beat it, freetards! Dyn to shut down no-cost dynamic DNS next month
... but don't worry, charter members, you're still in 'for life'
Like Google, Comcast might roll its own mobile voice network
Says anything's possible if regulators approve merger with Time Warner
EE dismisses DATA-BURNING glitch with Orange Mail app
Bug quietly slurps PAYG credit - yet EE denies it exists
Turnbull leaves Australia's broadband blackspots in the dark
New Statement of Expectations to NBN Co offers get-out clauses for blackspot builds
Facebook claims 100 MEEELLION active users in India
Who needs China when you've got the next billion in your sights?
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.