Feeds

BT clocks up a million VoIP customers

Or rather a million registrations...

Beginner's guide to SSL certificates

BT is claiming that over 1m punters have signed up for their VoIP services BT Broadband Talk and BT Softphone, but with the latter being a free download it’s hard to tell how many paying customers are using the service.

The company is certainly pleased with the result, which is 6 months ahead of projections, but what proportion of those customers have paid for the service remains unknown.

Giving away soft services is an easy way to rack up figures: right now there are almost 8m Skype users on-line. But how many are actual paying customers remains open to debate, at least we know Skype's numbers are active users, as opposed to accounts which have been created but remain largely unused, something we can’t be certain of with BT's figures.

But this does represent a trend towards customer acceptance of VoIP services.

Equally interesting is the fact that if both parties involved in a call are BT Broadband customers then there is a quality of service promise (what they call Hi-dS: high definition sound), and it will be interesting to see how customers rate the importance of quality of connection, not to mention if they are willing to pay for it in the future.

BT's ultimate aim is VoIP everywhere, with QoS and an IMS infrastructure: their “21st Century Network”; this announcement is one more step along that long and dangerous road, and one step closer to the considerable rewards at the end. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.