Feeds

Easynet down again

Check those service level agreements

HP ProLiant Gen8: Integrated lifecycle automation

Updated: Easynet customers are suffering downtime again today after failures at two of the company's co-location centres.

Paddington North went down yesterday at 14.10 and is still unavailable. Easynet's Westminster exchange went down at 14.20 today.

According to their status page the problems are affecting DSL and SureStream services but not web hosting, email or DNS servers.

The last outage suffered by Easynet was the result of an apparent robbery in October. Easynet claims 27 points of presence in the UK and promises 99.9 per cent uptime.

In November Easynet put out a bizarre survey calling on British business to complain more about poor service. Read more here - apparently the British stiff upper lip is preventing us from getting good service.

Easynet had no comment to make when we called them to relay readers' complaints.

The status page is here.

An Easynet spokeswoman told us: "These were problems at local exchanges not at co-location centres. The Westminster problems were due to a fibre break on the BT network in the area of Buckingham Palace. Security concerns meant there was a delay in fixing it.

"The problems at North Paddington were due to the exchange losing power. It went down at 2.30pm on Wednesday, went back on at 5.30pm and down again at 9.30pm. Power was restored again at 9.30am on Thursday." ®

Maximizing your infrastructure through virtualization

More from The Register

next story
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Orange spent weekend spamming customers with TXTs
Zero, not infinity, is the Magic Number customers want
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
NBN Co execs: No FTTN product until 2015
Faster? Not yet. Cheaper? No data
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.