Feeds

Small companies embracing VoIP

Still not clear on the convergence advantage though

Next gen security for virtualised datacentres

Small companies are keen to embrace VoIP, but still aren’t seeing the real advantages of convergence.

An Orange-commissioned report, which goes under the catchy title of Small and Medium Enterprise Business Communications in the UK, is drawn from on-line interviews with 181 UK SMEs and asks about their current spending as well as plans for the future.

It turns out that 57 per cent of the SMEs interviewed are already using VoIP, with a similar number planning to invest in the technology over the next six months: either starting to use it or increasing their usage.

But VoIP is still seen primarily as a cost-saving technology, rather than enabling new applications or leading to converged communications. The poll found 5 per cent of respondents had no idea what convergence is, and 20 per cent felt it simply meant one bill for all communications services.

When it comes to picking a single supplier for all your communication needs, a concept Orange is keen to promote, then 55 per cent thought the advantage would be a single point of contact, while only 33 per cent felt it might enable new applications. The good news, for the communications companies, is that 17 per cent of SMEs said they would go with a single supplier even if it wasn’t the cheapest option.

While the sample size is quite small, and the companies were selected from the readership of Silicon.com so might be atypical, the trend towards converged services is significant. While cost is currently the primary driver towards converged solutions, it’s nice to see that the other advantages are starting to be realised.®

The essential guide to IT transformation

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Banking apps: Handy, can grab all your money... and RIDDLED with coding flaws
Yep, that one place you'd hoped you wouldn't find 'em
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Primetime precrime? Minority Report TV series 'being developed'
I have to know. I have to find out what happened to my life
Netflix swallows yet another bitter pill, inks peering deal with TWC
Net neutrality crusader once again pays up for priority access
Judge nixes HP deal for director amnesty after $8.8bn Autonomy snafu
Lawyers will have to earn their keep the hard way, says court
Ex-IBM CEO John Akers dies at 79
An era disrupted by the advent of the PC
prev story

Whitepapers

Top 10 endpoint backup mistakes
Avoid the ten endpoint backup mistakes to ensure that your critical corporate data is protected and end user productivity is improved.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up distributed data
Eliminating the redundant use of bandwidth and storage capacity and application consolidation in the modern data center.
The essential guide to IT transformation
ServiceNow discusses three IT transformations that can help CIOs automate IT services to transform IT and the enterprise
Next gen security for virtualised datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.