Feeds

Small companies embracing VoIP

Still not clear on the convergence advantage though

Security for virtualized datacentres

Small companies are keen to embrace VoIP, but still aren’t seeing the real advantages of convergence.

An Orange-commissioned report, which goes under the catchy title of Small and Medium Enterprise Business Communications in the UK, is drawn from on-line interviews with 181 UK SMEs and asks about their current spending as well as plans for the future.

It turns out that 57 per cent of the SMEs interviewed are already using VoIP, with a similar number planning to invest in the technology over the next six months: either starting to use it or increasing their usage.

But VoIP is still seen primarily as a cost-saving technology, rather than enabling new applications or leading to converged communications. The poll found 5 per cent of respondents had no idea what convergence is, and 20 per cent felt it simply meant one bill for all communications services.

When it comes to picking a single supplier for all your communication needs, a concept Orange is keen to promote, then 55 per cent thought the advantage would be a single point of contact, while only 33 per cent felt it might enable new applications. The good news, for the communications companies, is that 17 per cent of SMEs said they would go with a single supplier even if it wasn’t the cheapest option.

While the sample size is quite small, and the companies were selected from the readership of Silicon.com so might be atypical, the trend towards converged services is significant. While cost is currently the primary driver towards converged solutions, it’s nice to see that the other advantages are starting to be realised.®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.