Feeds

T-Mobile suspends staff discount scheme

Extended family scheme 'abused'

Application security programs and practises

T-Mobile UK has suspended its half-price employee line rental benefit package following reports of abuse. The mobile operator's Friends and Relations scheme offered line rentals at half the normal rate providing qualified recipients signed up to an 18-month contract.

The package was only supposed to benefit the friends and family of T-Mobile workers (including staff in the mobile phone operator's shops). However evidence from online forums provides evidence that codes used to set up the privileged package were being sold or given away to the general public.

An unexpectedly large number of sign-ups to the scheme prompted T-mobile to review its discount scheme, the mobile operator said. T-Mobile is reluctant to discuss the results of this investigation beyond saying it doesn't plan to take disciplinary action over possible abuse. Postings on forums suggest privileged codes were given away as a sweetener to prospective customers by T-Mobile retail staff, though the operator declined to confirm this beyond saying that there was "an issue".

While conceding that information about the scheme was passed on to people outside T-Mobile, a spokeswoman said it was satisfied that "everything was in order". The scheme, possibly in a modified form, will be relaunched shortly, she added. Codes might be easily tracked back to those that handed them out but T-Mobile said it wasn't going to take the matter any further.

In a statement, T-Mobile said: "As a result of the popularity of the Friends and Relations employee benefit, T-Mobile wanted to review the process given the volume of transactions encountered. During this period the scheme was put on hold for our retail colleagues. We have reviewed the process to ensure it remains operationally effective and we will re-launch the scheme shortly.

"Speculation has suggested an element of misuse within our retail business and I can confirm that no formal action against any individual has taken place or is planned as a result of this initiative," it added. ®

HP ProLiant Gen8: Integrated lifecycle automation

More from The Register

next story
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Orange spent weekend spamming customers with TXTs
Zero, not infinity, is the Magic Number customers want
Want to beat Verizon's slow Netflix? Get a VPN
Exec finds stream speed climbs when smuggled out
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
NBN Co execs: No FTTN product until 2015
Faster? Not yet. Cheaper? No data
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
The Essential Guide to IT Transformation
ServiceNow discusses three IT transformations that can help CIO's automate IT services to transform IT and the enterprise.
Mobile application security vulnerability report
The alarming realities regarding the sheer number of applications vulnerable to attack, and the most common and easily addressable vulnerability errors.
How modern custom applications can spur business growth
Learn how to create, deploy and manage custom applications without consuming or expanding the need for scarce, expensive IT resources.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.