Feeds

Info Commissioner slaps cold-callers

Cracks down on double-glazers, telcos next

Reducing the cost and complexity of web vulnerability management

The UK's Information Commissioner has served enforcement notices on five companies involved in direct marketing for calling people who had already made it clear they weren't interested.

And while the notices related mainly to double glazing companies, telcos are next in the firing line.

IDT Direct Limited, often known as Toucan, Staybrite Windows Limited, Zenith Windows Limited, Bowater Windows Limited, and Bowater Home Improvement Limited are the companies in the frame. The companies have also been told to stop calling people who had registered with the Telephone Preference Service, or face fines of up to £5,000.

Four of the companies told punters they would have to call another number to avoid future calls, a practice described as "unacceptable" in the notices served.

IDT Direct Limited is also banned from making automated calls unless it has the individual's explicit permission.

Automated calling systems will often call up a punter on the premise that a call centre drone will be available by the time the punter answers the phone. If no drone is available, the punter gets a silent call, which can upset people.

The notices are in response to complaints from the public, and more complaints will lead to fines being applied.

And it's not just windows and conservatory companies which are guilty of this. The commissioner is meeting Carphone Warehouse and Talk Talk this Friday to discuss similar complaints. Unless assurances of future compliance are accepted, more enforcement notices will be inevitable. ®

The next step in data security

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
Radio hams can encrypt, in emergencies, says Ofcom
Consultation promises new spectrum and hints at relaxed licence conditions
Why Oracle CEO Larry Ellison had to go ... Except he hasn't
Silicon Valley's veteran seadog in piratical Putin impression
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.