Feeds

VoIP - open season for hackers

7 out of 10 calls vulnerable to attack

Choosing a cloud hosting partner with confidence

Sensitive data sent using VoIP is vulnerable to attack because call centres are failing to secure their networks robustly enough, according to new research.

Customers' private details could be easily hacked into using the wiretapping method with a staggering 7 out of 10 calls open to attack, said security company Scanit, which audited data transfer at various busy call centres and service providers.

It found lax security for networks at call centres which deal with thousands of calls from around the world and was able to pick up data that included tone-dial PIN numbers used to access phone banking services.

Research also revealed that many companies were left vulnerable to attack because of common-held assumptions that security measures had already been put in place by VoIP vendors on the network.

"Administrators at these places lacked adequate skills and understanding of the security aspects of setting a VoIP network up. They relied on the vendor or system integrator to secure it," said Scanit engineer Sheran Gunasekera.

He also said that "many networks were even running VoIP without encryption."

The research also pointed to the availibility of simple to use free software that can be easily downloaded and installed to pick up unprotected conversations and Gunasekera warned that "one program, called WireShark, detects VoIP calls as they traverse a network, while another, Cain & Abel, records them onto a hard drive, like an MP3."

Selling personal details is increasingly becoming a lucrative business with call staff being offered up to £5 to dish out private data, as a result the researchers conclude that companies should sit up and listen to legitimate security concerns regarding VoIP networks or face severe consequences.

Read morehere.

Beginner's guide to SSL certificates

More from The Register

next story
Russian hackers exploit 'Sandworm' bug 'to spy on NATO, EU PCs'
Fix imminent from Microsoft for Vista, Server 2008, other stuff
FYI: OS X Yosemite's Spotlight tells Apple EVERYTHING you're looking for
It's on by default – didn't you read the small print?
Microsoft pulls another dodgy patch
Redmond makes a hash of hashing add-on
'LulzSec leader Aush0k' found to be naughty boy not worthy of jail
15 months home detention leaves egg on feds' faces as they grab for more power
Kill off SSL 3.0 NOW: HTTPS savaged by vicious POODLE
Pull it out ASAP, it is SWISS CHEESE
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
Admins! Never mind POODLE, there're NEW OpenSSL bugs to splat
Four new patches for open-source crypto libraries
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.