Feeds

Security meltdown at Hotel Chocolat

Website displays personal details

Top 5 reasons to deploy VMware with Tegile

Contrary to popular belief, it seems that chocolate isn't always simply a pleasurable oral substitute for sex.

In fact, chocolate munchers are a rowdy bunch - a bloke in the midlands who is rather partial to a "Rocky Road Slab" is also "fantastic in bed", apparently...

How do we know this? One El Reg reader alerted us to the fact that online choccy provider Hotel Chocolat had been inadvertently displaying personal information on its website.

Names, addresses, and orders could be seen alongside intimate messages left for the intended recipient of chocolatey goodness.

Although the website was not displaying anything as private as credit card details, the fact that names and addresses were viewable is enough to violate data protection.

Hotel chocolat

As soon as she became aware of the privacy issue she emailed Hotel Chocolat and politely suggested it fixed what was clearly a security flaw.

However, it took several emails before the website responded, which meant personal details were displayed for at least a day - though likely for longer than this - before the issue was rectified.

The website has a privacy page that states the following:

"Security is a priority at Hotel Chocolat...You need to know that a website is legitimate, and transactions are secure before you buy. To address these issues, the Hotel Chocolat website uses a Digital Certificate from BT TrustWise."

Hotel Chocolat also uses Verisign, which should encrypt information before it is sent across the web to help secure the site from hackers/wrong-doers/people in dark bedrooms with nothing better to do, etc.

But for at least 24 hours the website offered dubious types the opportunity to print off personal information.

By mid-afternoon yesterday the website had finally been fixed, it seems, thanks largely to our reader's determination.

Meanwhile, Hotel Chocolat isn't talking to us despite several phonecalls. Seems they're, er, fully booked or something. ®

Internet Security Threat Report 2014

More from The Register

next story
'Kim Kardashian snaps naked selfies with a BLACKBERRY'. *Twitterati gasps*
More alleged private, nude celeb pics appear online
Home Depot ignored staff warnings of security fail laundry list
'Just use cash', former security staffer warns friends
Hackers pop Brazil newspaper to root home routers
Step One: try default passwords. Step Two: Repeat Step One until success
UK.gov lobs another fistful of change at SME infosec nightmares
Senior Lib Dem in 'trying to be relevant' shocker. It's only taxpayers' money, after all
Spies would need SUPER POWERS to tap undersea cables
Why mess with armoured 10kV cables when land-based, and legal, snoop tools are easier?
TOR users become FBI's No.1 hacking target after legal power grab
Be afeared, me hearties, these scoundrels be spying our signals
Snowden, Dotcom, throw bombs into NZ election campaign
Claim of tapped undersea cable refuted by Kiwi PM as Kim claims extradition plot
Freenode IRC users told to change passwords after securo-breach
Miscreants probably got in, you guys know the drill by now
THREE QUARTERS of Android mobes open to web page spy bug
Metasploit module gobbles KitKat SOP slop
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.