Feeds

Security meltdown at Hotel Chocolat

Website displays personal details

Internet Security Threat Report 2014

Contrary to popular belief, it seems that chocolate isn't always simply a pleasurable oral substitute for sex.

In fact, chocolate munchers are a rowdy bunch - a bloke in the midlands who is rather partial to a "Rocky Road Slab" is also "fantastic in bed", apparently...

How do we know this? One El Reg reader alerted us to the fact that online choccy provider Hotel Chocolat had been inadvertently displaying personal information on its website.

Names, addresses, and orders could be seen alongside intimate messages left for the intended recipient of chocolatey goodness.

Although the website was not displaying anything as private as credit card details, the fact that names and addresses were viewable is enough to violate data protection.

Hotel chocolat

As soon as she became aware of the privacy issue she emailed Hotel Chocolat and politely suggested it fixed what was clearly a security flaw.

However, it took several emails before the website responded, which meant personal details were displayed for at least a day - though likely for longer than this - before the issue was rectified.

The website has a privacy page that states the following:

"Security is a priority at Hotel Chocolat...You need to know that a website is legitimate, and transactions are secure before you buy. To address these issues, the Hotel Chocolat website uses a Digital Certificate from BT TrustWise."

Hotel Chocolat also uses Verisign, which should encrypt information before it is sent across the web to help secure the site from hackers/wrong-doers/people in dark bedrooms with nothing better to do, etc.

But for at least 24 hours the website offered dubious types the opportunity to print off personal information.

By mid-afternoon yesterday the website had finally been fixed, it seems, thanks largely to our reader's determination.

Meanwhile, Hotel Chocolat isn't talking to us despite several phonecalls. Seems they're, er, fully booked or something. ®

Choosing a cloud hosting partner with confidence

More from The Register

next story
Regin: The super-spyware the security industry has been silent about
NSA fingered as likely source of complex malware family
Privacy bods offer GOV SPY VICTIMS a FREE SPYWARE SNIFFER
Looks for gov malware that evades most antivirus
Patch NOW! Microsoft slings emergency bug fix at Windows admins
Vulnerability promotes lusers to domain overlords ... oops
HACKERS can DELETE SURVEILLANCE DVRS remotely – report
Hikvision devices wide open to hacking, claim securobods
'Regin': The 'New Stuxnet' spook-grade SOFTWARE WEAPON described
'A degree of technical competence rarely seen'
Astro-boffins start opening universe simulation data
Got a supercomputer? Want to simulate a universe? Here you go
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Designing and building an open ITOA architecture
Learn about a new IT data taxonomy defined by the four data sources of IT visibility: wire, machine, agent, and synthetic data sets.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.