Feeds

Carphone says SOA delivers apps faster

Telco ties business processes to modular software services

Next gen security for virtualised datacentres

Carphone Warehouse claims that its move to service-oriented architecture (SOA) has enabled it to deliver applications two to three times faster than before.

The mobile phone retailer-turned-telco is adopting SOA as a way to pull together the IT systems of its various operating groups, reducing duplication and making software modules re-usable.

"We were very much a build house, we even built our own middleware," said Carphone's architecture director David Byrne. He said while that approach was OK for where the business was, it brought problems as the business grew and spawned new groups.

Each group had its own custom systems, so each software product in effect only had one customer, and in some cases they did the same things. For example, there were three different systems setting up direct debits and when the rules changed all three had to be updated independently.

"It's a very dynamic business and we've had a lot of product launches - some of them infamous," he added. "A lot of those products require information to be exchanged across business groups."

The move to SOA is based on software from business process specialist Tibco, he said, including message-passing software which acts as the glue to hold it all together, and tools to help build services and capture business logic.

"We are now delivering services in 30 per cent to 50 per cent of the time it would have taken previously," Byrne said.

He added that a key part of adopting SOA has been for the IT group to switch its main focus from developing software to enabling communication between business groups - helping them to identify common business processes that can then be implemented as re-usable service modules.

"We are probably forced to spend 80 per cent of our time bringing people together and getting them to communicate," he said. "I've run integration projects for eight years now, I used to hire engineers and now I hire communicators." ®

Boost IT visibility and business value

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
No, thank you. I will not code for the Caliphate
Some assignments, even the Bongster decline must
Fast And Furious 6 cammer thrown in slammer for nearly three years
Man jailed for dodgy cinema recording of Hollywood movie
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Barnes & Noble: Swallow a Samsung Nook tablet, please ... pretty please
Novelslab finally on sale with ($199 - $20) price tag
Ballmer leaves Microsoft board to spend more time with his b-balls
From Clippy to Clippers: Hi, I see you're running an NBA team now ...
Video of US journalist 'beheading' pulled from social media
Yanked footage featured British-accented attacker and US journo James Foley
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Call of Duty daddy considers launching own movie studio
Activision Blizzard might like quality control of a CoD film
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Scale data protection with your virtual environment
To scale at the rate of virtualization growth, data protection solutions need to adopt new capabilities and simplify current features.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?