Feeds

Orange pulls the plug on SmartGroups

Users condemn dumb decision

Internet Security Threat Report 2014

L'Orange is shutting its SmartGroups service at the end of the month.

But users are complaining that France Telecom's mobile division is not giving people enough time to get organised and move to other providers. Smartgroups were supposed to be a way to organise groups of people - they include group emailing and shared home page and calendar.

One group organiser told us: "Messages posted to groups (on the website or by email) have often taken a week or more to be delivered. Some of us have been concerned about the very apparent lack of commitment by Orange...The shock is how quickly they are shutting it down and the total lack of consideration they are showing for the administrators of the groups...Orange is offering no facility to save these messages other than viewing each message in turn and copy/paste!"

There is an administrators support list on Yahoo! here.

A member of the SmartGroups support team sent us this email: "I can confirm that the service will be closing on the 30th November and will not be returning. We have been running a service for several years and have tried to maintain a reliable facility for people to share there interests, pictures and to discuss important issues that concern them. However, it has proven difficult to sustain the quality of service within the financial constraints of a free service and the time has come where we have decided to close the service. We notified members on the 31st October to hopefully give Adequate time to transfer data or remove their groups."

Assuming L'Orange won't reverse its decision, administrators are asking the telco to leave the groups up as read-only content for a few week so they have a chance to archive them. ®

Beginner's guide to SSL certificates

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
5 critical considerations for enterprise cloud backup
Key considerations when evaluating cloud backup solutions to ensure adequate protection security and availability of enterprise data.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Simplify SSL certificate management across the enterprise
Simple steps to take control of SSL across the enterprise, and recommendations for a management platform for full visibility and single-point of control for these Certificates.