Feeds

Fast24 vapourises...again

Hosting firm cuts off Suffolk ISP

Combat fraud and increase customer satisfaction

Customers of budget ISP Fast24 have been stranded for the second time this year after the provider was cut-off by one of its suppliers.

Services to Fast24 were suspended yesterday by UKSolutions, a Warwickshire-based hosting firm. Fast24's domain registrar service Domainbuster has also been crocked by the issue.

Register reader Derek has around 30 customers supplied through Domainbuster. Their email services are unavailable. He said: "The service has been pretty patchy. I didn't even get any viagra email last week." Customers have not been contacted by the firm.

UKSolutions told The Register would not comment on the reasons for the dispute, beyond saying it was "for reasons beyond our control".

A spokesman said: "It could be resolved immediately."

The Suffolk-based firm's phones are not being answered. A recorded message on the customer support line says the brodband problems are due to "technical difficulties".

In May, one of Fast24's broadband wholesalers NetServices cut the firm off. This time round, NetServices has issued a statement saying its own supply to Fast24 is still available. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
Virgin Media so, so SORRY for turning spam fire-hose on its punters
Hundreds of emails flood inboxes thanks to gaffe
A black box for your SUITCASE: Now your lost luggage can phone home – quite literally
Breakfast in London, lunch in NYC, and your clothes in Peru
AT&T dangles gigabit broadband plans over 100 US cities
So soon after a mulled Google Fiber expansion, fancy that
AT&T threatens to pull out of FCC wireless auctions over purchase limits
Company wants ability to buy more spectrum space in auction
EE & Vodafone will let you BONK on the TUBE – with Boris' blessing
Transport for London: You can pay, but don't touch
Turnbull gave NBN Co NO RULES to plan blackspot upgrades
NBN Co faces huge future Telstra bills and reduces fibre footprint
NBN Co plans fibre-to-the-basement blitz to beat cherry-pickers
Heading off at the pass operation given same priority as blackspot fixing
NBN Co in 'broadband kit we tested worked' STUNNER
Announcement of VDSL trial is not proof of concept for fibre-to-the-node
prev story

Whitepapers

Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.