Feeds

Skype users hang on for free calls

Promotion gone wrong

5 things you didn’t know about cloud backup

Skype user forums are filling up with angry customers who signed up to the Voice over Internet Protocol firm's free UK calls promotion.

The only trouble is they are still being charged for calls. The cock-up has done little for Skype's reputation for "customer service".

Punters who bought £10 of Skype credit were supposed to get six months of free calls to UK landlines, including the Channel Islands and the Isle of Man.

But dozens of customers who paid their £10 are still waiting to have free calls activated.

A statement from Skype said: ""We are really sorry to hear that some users have experienced problems with Talk for Britain. We are working extremely hard to resolve these issues and will update our website as soon as the problems are resolved."

There's more in the Skype forums here and here. ®

5 things you didn’t know about cloud backup

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
BT customers face broadband and landline price hikes
Poor punters won't be affected, telecoms giant claims
prev story

Whitepapers

5 things you didn’t know about cloud backup
IT departments are embracing cloud backup, but there’s a lot you need to know before choosing a service provider. Learn all the critical things you need to know.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Backing up Big Data
Solving backup challenges and “protect everything from everywhere,” as we move into the era of big data management and the adoption of BYOD.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?