Feeds

BT promises to improve local loop services for rivals

Ofcom acts...

Boost IT visibility and business value

BT has been given permission by Ofcom to draft in extra engineers to help improve service levels at Openreach - the division charged with helping rival telcos get equipment into local exchanges.

The telco is bringing in 150 engineers from another division - BT is restricted by regulators to stop it unfairly favouring its own retail division. Local loop unbundling has been hit, BT says, by high levels of demand.

A spokeswoman for BT told the Reg: "Openreach has been experiencing problems with service levels. This allows us to allocate extra resources quickly. We are also asking Openreach engineers to work overtime and we're recruiting an extra 400 apprentices.

Unbundling is the process by which rival telcos put their own equipment into BT's local exchanges. BT engineers are then required to connect the kit to individual landlines. The process has long been seen as crucial to injecting real competition into the market but implementation has been slow.

The spokeswoman from BT predicted: "The level of resource should show in improved service levels in the next two months."®

Seven Steps to Software Security

More from The Register

next story
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
Major problems beset UK ISP filth filters: But it's OK, nobody uses them
It's almost as though pr0n was actually rather popular
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
Google Nest, ARM, Samsung pull out Thread to strangle ZigBee
But there's a flaw in Google's IP-based IoT system
Microsoft unsheathes cheap Android-killer: Behold, the Lumia 530
Say it with us: I'm King of the Landfill-ill-ill-ill
US freemium mobile network eyes up Europe
FreedomPop touts 'free' calls, texts and data
'Two-speed internet' storm turns FCC.gov into zero-speed website
Deadline for comments on net neutrality shake-up extended to Friday
Oh girl, you jus' didn't: Level 3 slaps Verizon in Netflix throttle blowup
Just hook us up to more 10Gbps ports, backbone biz yells in tit-for-tat spat
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.