Feeds

BT promises to improve local loop services for rivals

Ofcom acts...

Top 5 reasons to deploy VMware with Tegile

BT has been given permission by Ofcom to draft in extra engineers to help improve service levels at Openreach - the division charged with helping rival telcos get equipment into local exchanges.

The telco is bringing in 150 engineers from another division - BT is restricted by regulators to stop it unfairly favouring its own retail division. Local loop unbundling has been hit, BT says, by high levels of demand.

A spokeswoman for BT told the Reg: "Openreach has been experiencing problems with service levels. This allows us to allocate extra resources quickly. We are also asking Openreach engineers to work overtime and we're recruiting an extra 400 apprentices.

Unbundling is the process by which rival telcos put their own equipment into BT's local exchanges. BT engineers are then required to connect the kit to individual landlines. The process has long been seen as crucial to injecting real competition into the market but implementation has been slow.

The spokeswoman from BT predicted: "The level of resource should show in improved service levels in the next two months."®

Internet Security Threat Report 2014

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
New hybrid storage solutions
Tackling data challenges through emerging hybrid storage solutions that enable optimum database performance whilst managing costs and increasingly large data stores.