Feeds

BT promises to improve local loop services for rivals

Ofcom acts...

Intelligent flash storage arrays

BT has been given permission by Ofcom to draft in extra engineers to help improve service levels at Openreach - the division charged with helping rival telcos get equipment into local exchanges.

The telco is bringing in 150 engineers from another division - BT is restricted by regulators to stop it unfairly favouring its own retail division. Local loop unbundling has been hit, BT says, by high levels of demand.

A spokeswoman for BT told the Reg: "Openreach has been experiencing problems with service levels. This allows us to allocate extra resources quickly. We are also asking Openreach engineers to work overtime and we're recruiting an extra 400 apprentices.

Unbundling is the process by which rival telcos put their own equipment into BT's local exchanges. BT engineers are then required to connect the kit to individual landlines. The process has long been seen as crucial to injecting real competition into the market but implementation has been slow.

The spokeswoman from BT predicted: "The level of resource should show in improved service levels in the next two months."®

Intelligent flash storage arrays

More from The Register

next story
Mighty Blighty broadbanders beg: Let us lay cable in BT's, er, ducts
Complain to Ofcom that telco has 'effective monopoly'
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
The Heartbleed Bug: how to protect your business with Symantec
What happens when the next Heartbleed (or worse) comes along, and what can you do to weather another chapter in an all-too-familiar string of debilitating attacks?