The Register® — Biting the hand that feeds IT

Morgan Stanley in billing boo-boo

Lose two points

Free whitepaper – Thermal design of Dell PowerEdge server

Thousands of Morgan Stanley credit card customers were shocked this week to find the bank had multipled their debt by a factor of 100.

Register reader Gordon Sinclair discovered the decimal point in his numbers had been shifted two places by an IT blunder. Instead of £149.49, Morgan Stanley demanded payment on a debt of £14,349.00.

Gordon said: "On the plus side, they are making another £775,651 available to me in further credit!"

The Mirror reports that 15,000 customers were affected by the blunder. Morgan Stanley will be issuing corrected statements, along with letters coughing to the gaffe.

But at least Morgan Stanley's mistake didn't force customers to pay for their dinners by washing dishes. ®

Free whitepaper – Dell PowerEdge servers 2009 - Memory

Don’t Miss

DustbinDirty, dirty PCs: The X-rated picture guide

Ventblockers Horror beyond human imagination

SC09Top 500 supers - rise of the Linux quad-cores

SC09 Jaguar munches Roadrunner

Ubuntu teaser Early adopters bloodied by Ubuntu's Karmic Koala

Smooth Windows upgrade it ain't

Sign up, sign up for The Register IT security newsletter

Narrowcasting for the email classes