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VoIP services are goSo says IDCPublished Wednesday 18th October 2006 14:10 GMT Spending on support services for VoIP will hit $1.27bn by 2010, analysts at IDC say. IDC reckons the difference between traditional IT and telco services will continue to blur. It predicts a growing market for supporting and servicing VoIP customers. It says that equipment makers have kept most of support spending because of proprietary systems. But as VoIP increasingly becomes a service delivered regardless of hardware so the market for support will grow. Support will look more like other IT markets.®
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