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O2 coughs up new Ts and Cs to customers

Next bill to clarify data collection changes

Providing a secure and efficient Helpdesk

O2 is adding an insert into its next bill to customers to make them aware of recent changes to its terms and conditions. These changes extend the information O2 is allowed to gather and archive to include the location, length, and times of calls.

O2 had previously posted this information on its website, but some punters were incorrectly informed that only new customers would be affected.

To clarify the situation, the insert will be included in the next billing cycle.

Customers who object to the changes have little option to do anything about it, as the changes clearly state: "Please note by using the service you will be deemed to have accepted these terms and conditions." ®

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