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Convergence: How far you gonna go?

Reg Reader Poll

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Providing a secure and efficient Helpdesk

There have been various announcements coming out of the communications industry lately from services providers offering to sell us core complete packages that solve more of our communication needs. We are talking here about services that bring together various elements of voice, data, fixed, wireless, and so on.

But how much are people up for some of the things that are now on offer or likely to be presented to us in the future?

In this short poll, we'd like you to tell us what you would find genuinely useful or attractive for your business needs in particular. We can then use this to assess how relevant some of the emerging converged services actually are to customers.

CONVERGENCE POLL: HOW FAR YOU GONNA GO?

This poll is now closed.

What, if anything, would attract you to a converged or bundled service for business use?

The main attraction would be cost savings
The main attraction would be providing a more convenient and effective experience for business users
Both of the above are interesting, and either of them would be enough to make a service attractive
Both of the above would be necessary for a service to be attractive
Neither of the above is interesting to us

Which of the following combinations would be most attractive?

Wi-Fi hotspots and cellular data
Wi-Fi hotspots and fixed broadband
Cellular data and fixed broadband
All three – hotspots, cellular and broadband
Mobile and fixed line voice services
Comprehensive package of all or most the above
Some other combination
Not interested in converged offerings

How attractive would consistent and straightforward tariffs across the different elements be in a converged service?

Very attractive
Interesting
Not interesting
Undesirable - would prefer things to be kept separate

How attractive would flat rate billing be in association with converged services?

Very attractive
Interesting
Not interesting
Undesirable – prefer to pay for what we use

Approximately how large is your organisation (worldwide) in terms of employees?

Less than 10 employees
10 to 49 employees
50 to 249 employees
250 to 4,999 employees
5,000 to 24,999 employees
More than 25,000 employees
Unsure / N/A

Providing a secure and efficient Helpdesk

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