Feeds

Telehouse felled by power outage

First time ever...since August

Internet Security Threat Report 2014

Telehouse - the supposedly bullet-proof hosting solution for ISPs - has suffered another embarrasing power outage, just over a month after the last one.

Many corporate websites and some ISP services were unavailable on Sunday after power failed at Telehouse North. We received emails from readers saying hundreds of corporate websites, several ADSL providers, and Nominet were all hit.

Many ISPs host at least some of their infrastructure at Telehouse because of its supposed ability to stay online.

Nominet systems administrator manager Ian Meikle told the Reg: "We were alerted on Sunday to problems with our machines. Our on-call engineer logged in, found the problems were caused by a power outage and took action to fix it. Within an hour or two we were back to normal."

A statement from Telehouse said:

Following a routine generator test within Telehouse North on Sunday 24 September 2006, a momentary interruption to critical power services occurred. At 12.46pm, the Uninterruptible Power Supply (UPS) system 'A' initiated an out of synchronisation transfer to internal bypass. A number of customers in the south side of the building are known to have been affected.

Upon receipt of the alarm, the UPS system 'A' was checked and immediately returned to normal operation from the bypass condition. Service for all affected customers was resumed as soon as possible although some delay will have occurred due to the need to reset certain equipment. Building checks commenced and local alarms and equipment were reset accordingly. Following the incident, Telehouse's Service Desk has provided additional support to affected customers to ensure that all services are resumed as quickly as possible.

Telehouse Europe will continue to investigate the cause of the UPS system error with the specialist manufacturer's maintenance team. Once the investigation is complete, Telehouse Europe will provide a full report to customers detailing the technical team's findings."

So, that's all right then.®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.