Feeds

How can you relieve mobile device frustration?

Reg reader poll

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

Mobile Workshop It seems like we struck a nerve with the recent mobile workshop article on email devices. With other subjects, such as security and push email, there has been a discussion around the various approaches and their pros and cons, but on the device front it seems that there is a high degree of frustration.

Reading through the comments we received, these seem to be the major points:

The unholy combination of “Swatch fashion accessory crossed with Swiss Army Knife” phone, versus form, fit and function of your basic phone. Who gets to decide on the range of choice, and therefore becomes the whipping boy for the fashion police and senior management who need to show the latest toy at the golf club?

Overblown claims for the capabilities of lightweight operating systems setting unreasonable expectations in users’ minds

The apparent disinterest of manufacturers in listening to customer feedback on the device and server side software. So, if we told you that the mobile operators are listening (which they are), can you take some time to answer the following mini-questionnaire. You never know, it might result in the manufacturers and providers helping you get what you want.

This survey is now closed.

How much freedom does your organisation give to users when providing them with handsets?

They are issued with a standard device based on their role
They can choose from limited range of pre-approved manufacturers/models
They can choose any device, provided it meets certain criteria (cost, spec, etc)
They can choose any device, provided they can get their manager to sign off the cost
We do not issue company devices
Unsure

The Nokia 6310i is a popular "no frills" phone that is widely deployed in a business environment with associated investments in accessories such as car kits. Would you see a value in a replacement for the 6310i that offered basic email access capability?

Yes
No - 6310i style devices have a limited lifetime
No - the email experience on such a device would not be usable enough
No - we would not want to give email access to most 6310i users
No - we would generally offer a second device to 6310i users that needed email
Unsure

Looking to the future, what is the most likely setup that will be offered to employees for using their mobile phone while driving on company business?

Bluetooth headset
Wired headset
Fitted bluetooth car kit
Fitted wired car kit
Universal (removable) car kit
Mixture of the above
None - policy forbids mobile phone use while driving
Unsure

Have you developed a mobile device/data strategy?

Yes, based on an internal assessment of requirements
Yes, with help from an external consultant
No, but planning to do so with the help of an external consultant
No, but planning to do so via an internal assessment
No firm plans
Unsure

Approximately how large is your organisation (worldwide) in terms of employees?

Less than 10 employees
10 to 49 employees
50 to 249 employees
250 to 4,999 employees
5,000 to 24,999 employees
More than 25,000 employees
Unsure / N/A

Remote control for virtualized desktops

More from The Register

next story
Download alert: Nearly ALL top 100 Android, iOS paid apps hacked
Attack of the Clones? Yeah, but much, much scarier – report
Broadband sellers in the UK are UP TO no good, says Which?
Speedy network claims only apply to 10% of customers
Virgin Media struck dumb by NATIONWIDE packet loss balls-up
Turning it off and on again fixes glitch 12 HOURS LATER
Yahoo! blames! MONSTER! email! OUTAGE! on! CUT! CABLE! bungle!
Weekend woe for BT as telco struggles to restore service
Fujitsu CTO: We'll be 3D-printing tech execs in 15 years
Fleshy techie disses network neutrality, helmet-less motorcyclists
Facebook, working on Facebook at Work, works on Facebook. At Work
You don't want your cat or drunk pics at the office
Soz, web devs: Google snatches its Wallet off the table
Killing off web service in 3 months... but app-happy bonkers are fine
prev story

Whitepapers

Choosing cloud Backup services
Demystify how you can address your data protection needs in your small- to medium-sized business and select the best online backup service to meet your needs.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
10 threats to successful enterprise endpoint backup
10 threats to a successful backup including issues with BYOD, slow backups and ineffective security.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Internet Security Threat Report 2014
An overview and analysis of the year in global threat activity: identify, analyze, and provide commentary on emerging trends in the dynamic threat landscape.