Feeds

AT&T insources 2,000 jobs

Takes one for the union

  • alert
  • submit to reddit

Beginner's guide to SSL certificates

AT&T is to return 2,000 outsourced DSL broadband support jobs, based in the US and overseas, to its payroll, following a union agreement over pay rates.

The telco does not say where those call center jobs are currently based or who is losing the outsourcing gigs. And it hasn't decided where in the US it will locate a presumably humungous call center to house its new hires. But we imagine it will be in a low-wage region offering the biggest tax breaks and juiciest construction subsidies.

AT&T's Bill Blase, executive veep in charge of labor relations, hailed the company's working relationship with the Communications Workers of America, which has "recognized the mutual importance of creating these jobs with competitive wages and benefits that enhance the company's ability to compete while creating good jobs".

AT&T says the jobs will be created by the end of 2008.

Press release here. ®

Choosing a cloud hosting partner with confidence

Whitepapers

Seattle children’s accelerates Citrix login times by 500% with cross-tier insight
Seattle Children’s is a leading research hospital with a large and growing Citrix XenDesktop deployment. See how they used ExtraHop to accelerate launch times.
How to determine if cloud backup is right for your servers
Two key factors, technical feasibility and TCO economics, that backup and IT operations managers should consider when assessing cloud backup.
Getting started with customer-focused identity management
Learn why identity is a fundamental requirement to digital growth, and how without it there is no way to identify and engage customers in a meaningful way.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.