Feeds

CfH rejects computer failure claims

Not dead, just sleeping

Secure remote control for conventional and virtual desktops

Connecting for Health (CfH) has hit back at claims that the NHS computer system has almost one "major incident" a day

In a statement released on 19 September 2006, the organisation responsible for implementing the National Programme for IT (NPfIT) said the term "major incident" has been misconstrued.

News reports said more than 110 major incidents have been reported by hospitals and GPs over the past four months.

"The expression major incidents can be misinterpreted. CfH uses the terminology to describe incidents reported by users under categories of severity one and two," said CfH.

"Very often they are not major incidents as such, but could be caused when a patient administration system is running slow or there may be problems with the local network. The severity level is attributed by the user and this is subsequently very often down graded or amended."

Many of the incidents that have been reported by CfH include failure of the systems used by surgeons to see X-ray pictures on a computer screen in wards and operating theatres. On some occasions the system is believed to have crashed during an operation, forcing surgeons to suspend the procedure while a hard copy of the X-ray is found.

Hospitals have also lost access to their patient administration systems, which hold records on appointments and planned treatments, so that they do not know who is due to have consultations or treatments.

This article was originally published on Kablenet logo

New hybrid storage solutions

More from The Register

next story
Hey, Scots. Microsoft's Bing thinks you'll vote NO to independence
World's top Google-finding website calls it for the UK
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
Apple CEO Tim Cook: TV is TERRIBLE and stuck in the 1970s
The iKing thinks telly is far too fiddly and ugly – basically, iTunes
Huawei ditches new Windows Phone mobe plans, blames poor sales
Giganto mobe firm slams door shut on Microsoft. OH DEAR
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
OECD lashes out at tax avoiding globocorps' location-flipping antics
You hear that, Amazon, Google, Microsoft et al?
Big Content Australia just blew a big hole in its credibility
AHEDA's research on average content prices did not expose methodology, so appears less than rigourous
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Security and trust: The backbone of doing business over the internet
Explores the current state of website security and the contributions Symantec is making to help organizations protect critical data and build trust with customers.