Feeds

Legend Docklands sinks customers

Legendary snafu

3 Big data security analytics techniques

Customers of Legend Communications have been scuppered by a series of mishaps at the hosting, VoIP and broadband provider this week.

Email, IP telephony and domain name servers have all hit the skids, and service is still reported to be shoddy.

A catastrophic power outage at Legend's Docklands IP House at 3am on Wednesday morning seems to have triggered a cascade of problems.

Legend, part of telecoms firm Thus, has partnership agreements with DSVR, KB Media and Pipemedia, who resell its services and whose customers have also been scuppered by the mess.

We contacted Legend for some answers about when they were going to fix the problems, compensation, how they would do to avoid it in the future etc.

They gave us a standard "we apologise for the inconvenience"-type response which, after days of their customers losing business, is unlikely to smooth relations.

They added that the email issues were caused by high volumes of traffic. Now, we're not systems engineers lads, but we thought your business was all about dealing with high volumes of traffic.

As none-too-happy reader told us: "Obviously they don't believe in disaster planning." ®

SANS - Survey on application security programs

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Kingston DataTraveler MicroDuo: Turn your phone into a 72GB beast
USB-usiness in the front, micro-USB party in the back
AMD's 'Seattle' 64-bit ARM server chips now sampling, set to launch in late 2014
But they won't appear in SeaMicro Fabric Compute Systems anytime soon
Brit boffins use TARDIS to re-route data flows through time and space
'Traffic Assignment and Retiming Dynamics with Inherent Stability' algo can save ISPs big bucks
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.