Feeds

BoI customers fall victim to phishing scam

Scammers net €113,000

Choosing a cloud hosting partner with confidence

Bank of Ireland customers have been hit by a new phishing scam, which has already cost some of its customers more than of €110,000.

The bank issued a security alert; however, the bulletin came too late for several BoI customers. In total, some €113,000 is believed to have been lost by account holders responding to the fake email.

One customer claims to have lost over €49,000 after inadvertently handing over bank details to a bogus website. Others reported losses from between €5,000 to €16,900.

However, the bank would not confirm any details of the reported losses, as it refuses to discuss individual cases. Gardai have launched an investigation into the fraud.

Phishing attacks attempt to fool internet users into revealing sensitive information, such as log on codes and passwords for online banking, using emails and websites that appear to be legitimate.

In a statement, the bank said: "Bank of Ireland takes internet fraud extremely seriously and works closely with the Gardai to close such sites immediately. All reported incidents where customers have responded to such an email are immediately investigated by Bank of Ireland and reported to the Gardai."

These measures may not be enough for the victims of the fraud. According to recent reports, BoI has refused to compensate its customers for the missing cash. It could now be facing a compensation claim from those hit by the losses, and a complaint has been made to the Ombudsman for Financial Services.

Bank of Ireland, like other financial institutions, is no stranger to phishing scams, and has previously warned customers that it does not ask for account details in such a way and that they should not give out confidential information, such as log-on details, to any website that requests it.

Other Irish institutions have been the target of phishing attacks in the past, including Ulster Bank and AIB. However, previous reports indicate that the success rate for the scammers was quite low. The financial institutions have attributed this to the high level of awareness of the dangers by customers.

Certainly, BoI is not the only bank to have been hit in recent weeks either; AIB has already issued an alert to its customers regarding a new phishing scam in the past few days, while online bank RaboDirect is also warning of a website masquerading as the log-in site for the bank. An email asking customers to update their details at the site has been doing the rounds.

Copyright © 2006, ENN

Beginner's guide to SSL certificates

More from The Register

next story
Russian hackers exploit 'Sandworm' bug 'to spy on NATO, EU PCs'
Fix imminent from Microsoft for Vista, Server 2008, other stuff
Microsoft pulls another dodgy patch
Redmond makes a hash of hashing add-on
FYI: OS X Yosemite's Spotlight tells Apple EVERYTHING you're looking for
It's on by default – didn't you read the small print?
'LulzSec leader Aush0k' found to be naughty boy not worthy of jail
15 months home detention leaves egg on feds' faces as they grab for more power
Forget passwords, let's use SELFIES, says Obama's cyber tsar
Michael Daniel wants to kill passwords dead
FBI boss: We don't want a backdoor, we want the front door to phones
Claims it's what the Founding Fathers would have wanted – catching killers and pedos
Kill off SSL 3.0 NOW: HTTPS savaged by vicious POODLE
Pull it out ASAP, it is SWISS CHEESE
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Cloud and hybrid-cloud data protection for VMware
Learn how quick and easy it is to configure backups and perform restores for VMware environments.
Three 1TB solid state scorchers up for grabs
Big SSDs can be expensive but think big and think free because you could be the lucky winner of one of three 1TB Samsung SSD 840 EVO drives that we’re giving away worth over £300 apiece.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.