Feeds

Tiscali's email servers go on the blink

No movement since Sunday, for some

Build a business case: developing custom apps

Tiscali has been struggling with its webmail and pop3 servers since Sunday, and some of its subscribers have had no access to email for the last four days.

According to one reader, who contacted us by carrier pigeon (actually via another email account):

"Tiscali is currently going through another email outage. Despite being accessable on the server I cannot collect my pop3 mail on this address.

"This has been ongoing since Sunday with no explanation as to the cause yet. Calling the status phone line (0845 663 2200) gives a brief recorded message that refers callers to the website for current details."

Tiscali's own status page acknowledges that there is a problem, and says its webmail and pop3 servers are running at only 80 per cent capacity.

However, a statement on the status page adds that its engineers have analysed the maintenance results and say that the majority of customers are able to use the service. It also warns that its netphone and fax service is currently undergoing "critical maintenance".

Tiscali told us late this afternoon, "We are aware that a small proportion of customers are currently experiencing problems in accessing their mail.

"Our technical team is working to resolve the issue as a matter of urgency and we apologise to customers for any inconvenience."

Thanks to Patrick for the heads up. More info as we get it. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
Canadian ISP Shaw falls over with 'routing' sickness
How sure are you of cloud computing now?
Don't call it throttling: Ericsson 'priority' tech gives users their own slice of spectrum
Actually it's a nifty trick - at least you'll pay for what you get
Three floats Jolla in Hong Kong: Says Sailfish is '3rd option'
Network throws hat into ring with Linux-powered handsets
Fifteen zero days found in hacker router comp romp
Four routers rooted in SOHOpelessly Broken challenge
New Sprint CEO says he will lower axe on staff – but prices come first
'Very disruptive' new rates to be revealed next week
PwC says US biz lagging in Internet of Things
Grass is greener in Asia, say the sensors
Ofcom sees RISE OF THE MACHINE-to-machine cell comms
Study spots 9% growth in IoT m2m mobile data connections
O2 vs Vodafone: Mobe firms grab for GCHQ, gov.uk security badge
No, the spooks love US best, say rival firms
Ancient pager tech SMS: It works, it's fab, but wow, get a load of that incoming SPAM
Networks' main issue: they don't know how it works, says expert
Trans-Pacific: Google spaffs cash on FAST undersea packet-flinging
One of 6 backers for new 60 Tbps cable to hook US to Japan
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.