Feeds

Crash! Power spike takes out NHS servers

NHS IT flounders while private sector flies

Top three mobile application threats

Computer crash investigators are looking for the “unusual” factors that left up to 80 NHS trusts sharing the same data centre without patient information systems while private sector organisations had their services restored with little delay.

80 NHS customers using CSC's foremost British data centre in Maidstone, Kent, had their patient information systems cut off since 10am Sunday morning.

Fifty of these systems, which tell hospitals and health centres who will be attending which appointments and operations when, were operational by the close of play yesterday, two and a half days since they failed. The rest are not expected to be cleared until Thursday.

Private clients using CSC's Maidstone centre, meanwhile, were up and running again yesterday. CSC is thought to have about 100 UK customers, many of whom would be using the Maidstone centre.

A spokesman for the firm said “something unusual has obviously happened” for the private clients to have been restored so quickly while the NHS systems where still being restored.

“Had there been an ordinary set of circumstances the recovery would have been quicker,” he said.

The original outage was preceded on Sunday with a team of engineers being called to investigate a problem with the interruptible power supplies that usually prevent losses of electricity to the computers in CSC's Maidstone data centre.

While they where working an unexpected power spike was shot around the data centre, taking out its main servers. The storage network was closed instantly to protect the data it held for CSC customers. For some reason, the failover system, which should have provided a near continuous service in the event of a problem, failed.

One reason why it is taking so long for CSC customers to have their systems brought online again is that each computer disk on the storage network has to be tested before its service can be delivered to the live environment again.®

High performance access to file storage

More from The Register

next story
Putin tells Snowden: Russia conducts no US-style mass surveillance
Gov't is too broke for that, Russian prez says
Did a date calculation bug just cost hard-up Co-op Bank £110m?
And just when Brit banking org needs £400m to stay afloat
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Lavabit loses contempt of court appeal over protecting Snowden, customers
Judges rule complaints about government power are too little, too late
MtGox chief Karpelès refuses to come to US for g-men's grilling
Bitcoin baron says he needs another lawyer for FinCEN chat
Don't let no-hire pact suit witnesses call Steve Jobs a bullyboy, plead Apple and Google
'Irrelevant' character evidence should be excluded – lawyers
EFF: Feds plan to put 52 MILLION FACES into recognition database
System would identify faces as part of biometrics collection
Ex-Tony Blair adviser is new top boss at UK spy-hive GCHQ
Robert Hannigan to replace Sir Iain Lobban in the autumn
Edward Snowden on his Putin TV appearance: 'Why all the criticism?'
Denies Q&A cameo was meant to slam US, big-up Russia
Banks slap Olympus with £160 MEEELLION lawsuit
Scandal hit camera maker just can't shake off its past
prev story

Whitepapers

Securing web applications made simple and scalable
In this whitepaper learn how automated security testing can provide a simple and scalable way to protect your web applications.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.