Feeds

Pervasive scraps PostgresSQL support

Customers stayed away in droves

Security and trust: The backbone of doing business over the internet

Pervasive Software has called time on support and services for the PostgreSQL open source database, citing pressure caused by commoditization and price sensitivity.

In an open letter yesterday, Pervasive chief executive John Farr said he ""ound the opportunity for Pervasive Software to meaningfully increase the adoption of PostgreSQL by providing an alternative source for support and services was quite limited."

The company launched service and support for the open source database in February 2005, with pricing starting at $1,999 for basic support and going up to $4,999 for a 24-hour service. Pervasive also offered its own implementation of the database, called Pervasive Postgres, that was available for free download.

Intellectual property, white papers and other collateral devised by Pervasive will now be turned over to the open source community.

Farr's decision is a warning for Silicon Valley startups trying to build businesses based on support for open source. Not only is support a costly business activity that is difficult to scale, but companies must convince users they should spend money on something they have downloaded for free.

An Evans Data Corp survey this year found users of tools based on the Eclipse open source framework reluctant to pay for support. Just over 30 per cent expect support to be free while a third said if they had to pay, it would be less than $100.

The situation is further complicated by the fact that platform vendors could provide their own open source support services. IBM is piloting support for tools on Eclipse while Sun Microsystems has told The Register it may provide pre-integrated stacks of open source software, which would save customers the need to undertake integration on their own. Stacks could feature PostgreSQL and Solaris, as Sun is integrating PostgreSQL with Solaris 10.

Platform providers have the advantage for customers that the open source software would be integrated with products like application servers. Platform providers, meanwhile, have the edge over start ups because their costs would be relatively low and easy to lose in the bigger picture of their overall businesses. ®

Security and trust: The backbone of doing business over the internet

More from The Register

next story
New 'Cosmos' browser surfs the net by TXT alone
No data plan? No WiFi? No worries ... except sluggish download speed
'Windows 9' LEAK: Microsoft's playing catchup with Linux
Multiple desktops and live tiles in restored Start button star in new vids
iOS 8 release: WebGL now runs everywhere. Hurrah for 3D graphics!
HTML 5's pretty neat ... when your browser supports it
Mathematica hits the Web
Wolfram embraces the cloud, promies private cloud cut of its number-cruncher
Google extends app refund window to two hours
You now have 120 minutes to finish that game instead of 15
Intel: Hey, enterprises, drop everything and DO HADOOP
Big Data analytics projected to run on more servers than any other app
Mozilla shutters Labs, tells nobody it's been dead for five months
Staffer's blog reveals all as projects languish on GitHub
SUSE Linux owner Attachmate gobbled by Micro Focus for $2.3bn
Merger will lead to mainframe and COBOL powerhouse
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.