Feeds

Microsoft needs 'off switch'

I'd like to test your beta, where do I pay?

Build a business case: developing custom apps

Comment What are we to make of the latest news about Microsoft Office – namely the story that the company has opted to charge people to download betas rather than cut off the supply? It reckons it has supplied 500 per cent more betas than it planned.

Does this mean someone in Redmond forgot to write an accumulator routine that said "stop at 600,000";?

OK, so it is only $1.50, but if this is still in the realm of genuine beta testing then the idea of asking people to pay to see how many bugs a vendor can generate is an idea that we must sincerely hope does not become endemic amongst the software development community. Getting potential customers to pay good money to find that any product might still not be fit for purpose or riddled with bugs would no doubt be an attractive prospect for vendors.

The next step must surely be that any user finding a problem with the beta will be obliged to pay Microsoft for that privilege. If paying for the server costs of downloading is already required, the actual costs of answering questioning emails from users – let alone fixing problems they might still uncover – is a far meatier economic burden and must obviously be passed on.

Alternatively, of course, the beta programme is simply marketing under another name – the old buy-now-pay-later game of getting three million people using it for "free" until they become so enamoured or committed to it that buying a licence is the easiest option. That in itself is fair enough, but modifying the rules so people pay to be marketed to, paying-now-for-the-chance-to-pay-later, is inspired from a marketing department perspective.

It is a bit like getting a free-sheet local paper and having to pay a $1.50 marketing charge to every advertiser.

This would almost rank as amusingly inspired tactics if it wasn't for the fact that Microsoft hides behind the line that the demand for betas was much greater than it planned. Can't they develop an "off switch" at Redmond?

And if it is an overly successful marketing gambit, then the company should just bite the bullet. It will surely turn most of the "beta testers" into licence-holding customers, and it can't be that short of wonga to need the money, can it? ®

Boost IT visibility and business value

More from The Register

next story
The Return of BSOD: Does ANYONE trust Microsoft patches?
Sysadmins, you're either fighting fires or seen as incompetents now
Munich considers dumping Linux for ... GULP ... Windows!
Give a penguinista a hug, the Outlook's not good for open source's poster child
Intel's Raspberry Pi rival Galileo can now run Windows
Behold the Internet of Things. Wintel Things
Linux Foundation says many Linux admins and engineers are certifiable
Floats exam program to help IT employers lock up talent
Microsoft cries UNINSTALL in the wake of Blue Screens of Death™
Cache crash causes contained choloric calamity
Eat up Martha! Microsoft slings handwriting recog into OneNote on Android
Freehand input on non-Windows kit for the first time
Linux kernel devs made to finger their dongles before contributing code
Two-factor auth enabled for Kernel.org repositories
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
7 Elements of Radically Simple OS Migration
Avoid the typical headaches of OS migration during your next project by learning about 7 elements of radically simple OS migration.
BYOD's dark side: Data protection
An endpoint data protection solution that adds value to the user and the organization so it can protect itself from data loss as well as leverage corporate data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?