Feeds

Oops! PlusNet's Force 9 blows email gale

Mails customer database to .. customers

Eight steps to building an HP BladeSystem

PlusNet has been reported to the Information Commission for sending out 20,000 email addresses to 3,500 subscribers of its ISP brand, Force9.

The messages left subscriber names, email addresses and alternate emails visible to anyone who received it.

The message was sent to Force9 subscribers in .csv format, it included what products people were subscribed to, the price they were paying but not credit card details. Several irritated subscribers contacted The Reg.

At least one subscriber has complained to the Information Commissioner but the regulator takes a mimimum of ten days to decide what action, if any, to take.

Brian Trevaskiss, marketing manager at PlusNet, told The Reg: "We've emailed those customers to ask them to delete the emails. We've emailed the customers whose details were released and we've contacted the Information Commission too."

The mistake was the result of human error.

The ISP has had an unfortunate time with email lately - earlier this month it accidentally disposed of 700GB of customers' emails. ®

Bridging the IT gap between rising business demands and ageing tools

More from The Register

next story
Auntie remains MYSTIFIED by that weekend BBC iPlayer and website outage
Still doing 'forensics' on the caching layer – Beeb digi wonk
Apple orders huge MOUNTAIN of 80 MILLION 'Air' iPhone 6s
Bigger, harder trouser bulges foretold for fanbois
GoTenna: How does this 'magic' work?
An ideal product if you believe the Earth is flat
Telstra to KILL 2G network by end of 2016
GSM now stands for Grave-Seeking-Mobile network
Seeking LTE expert to insert small cells into BT customers' places
Is this the first step to a FON-a-like 4G network?
Yorkshire cops fail to grasp principle behind BT Fon Wi-Fi network
'Prevent people that are passing by to hook up to your network', pleads plod
BlackBerry: Toss the server, mate... BES is in the CLOUD now
BlackBerry Enterprise Services takes aim at SMEs - but there's a catch
prev story

Whitepapers

Top three mobile application threats
Prevent sensitive data leakage over insecure channels or stolen mobile devices.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.