Feeds

Oops! PlusNet's Force 9 blows email gale

Mails customer database to .. customers

The essential guide to IT transformation

PlusNet has been reported to the Information Commission for sending out 20,000 email addresses to 3,500 subscribers of its ISP brand, Force9.

The messages left subscriber names, email addresses and alternate emails visible to anyone who received it.

The message was sent to Force9 subscribers in .csv format, it included what products people were subscribed to, the price they were paying but not credit card details. Several irritated subscribers contacted The Reg.

At least one subscriber has complained to the Information Commissioner but the regulator takes a mimimum of ten days to decide what action, if any, to take.

Brian Trevaskiss, marketing manager at PlusNet, told The Reg: "We've emailed those customers to ask them to delete the emails. We've emailed the customers whose details were released and we've contacted the Information Commission too."

The mistake was the result of human error.

The ISP has had an unfortunate time with email lately - earlier this month it accidentally disposed of 700GB of customers' emails. ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
6 Obvious Reasons Why Facebook Will Ban This Article (Thank God)
Clampdown on clickbait ... and El Reg is OK with this
So, Apple won't sell cheap kit? Prepare the iOS garden wall WRECKING BALL
It can throw the low cost race if it looks to the cloud
Time Warner Cable customers SQUEAL as US network goes offline
A rude awakening: North Americans greeted with outage drama
We need less U.S. in our WWW – Euro digital chief Steelie Neelie
EC moves to shift status quo at Internet Governance Forum
Google has spaffed more cash on lobbying this year than Big Cable
Don't worry, it'll be cheaper when they use drones
EE fails to apologise for HUGE T-Mobile outage that hit Brits on Friday
Customer: 'Please change your name to occasionally somewhere'
prev story

Whitepapers

Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?