The Register® — Biting the hand that feeds IT

Feeds

Nintendo coughs to console case crack problem

Free repair implied

Nintendo has admitted that some of its DS Lite handheld games consoles have been affected by a problem that causes the console's case to crack. The company claimed the damage was purely "cosmetic" and does not affect the "gameplay or integrity" of the gadget.

Nintendo said the issue affected just 0.02 per cent of the DS Lites it has shipped to date. However, it told buyers with cracked machines - the damage appears on the screen hinge - to return them for repair.

DS Lite owners should contact their local customer services division, Nintendo said. If the damage is found to be the result of the manufacturing defect, it will be repaired under warranty.

Nintendo Europe told industry-watching website GamesIndustry.biz: "If someone experiences a problem with their DS Lite they should contact their local customer services department."

However, one Reg Hardware reader did, to ask Nintendo UK customer services if there was a problem that would be fixed free of charge and was tersely told: "No." We hope the division's European superiors inform it that's not the case. ®

More from The Register

Android is a mess and needs sprucing up, admits chief
Can Google really fix it? It isn't in control any more
New Lumia 925: This, loyalists, is the BIG ONE you've waited for
Nokia veep drills high-end master plan for El Reg
Android device? Ooohhhh, you mean a Samsung phone
Koreans nabbed nearly all the Q1 profits – more even than Google
Review: HP Pavilion 14 Chromebook
All roads lead to Chrome?
Borked your iDevice? Pay EVEN MORE to have it fixed by Applecare
Or scream at their hapless techies on their forums
Euro PC shipments plummet into bottomless pit of DOOOOM
11th quarter of decline, 20pc drop on last year - Gartner
MIT takes battery-powered robot cheetah for a gallop
Biomimetic big cat needs no power cord, just a walker