Feeds

Mobile Instant Messaging? Not mentioned in Microsoft study...

Why so shy?

Providing a secure and efficient Helpdesk

Microsoft has a software platform called Windows Mobile, which includes - free - an Instant Messenger client for MSN or Windows messenger. Microsoft has a research study out on IM. Mobile? Doesn't get a mention. Why so shy?

This research was conducted by Vanson Bourne amongst 800 Information Workers in the UK, on behalf of Microsoft's Unified Communications Group - and it suggests, unsurprisingly, that more business IT strategies should include IM. But the advantages of IM on a mobile platform seem to have eluded Vanson Bourne.

"Business and IT decision makers need to seriously consider incorporating IM technology into their IT strategy," said the official release, quoting Neil Laver, Head of Sales and Marketing, Unified Communications Group at Microsoft UK. Official sanction, he says, would "ensure their enterprises, irrespective of size, benefit from the increased productivity it brings," he concluded. "Corporate IM tools allow businesses to do this in a secure and manageable way ensuring their employees using it adhere to company policy compliance."

The research shows that the stable door is open, and the horse has bolted. Business use is flourishing: "Instant Messaging technology has become a vital communication and productivity tool for Information Workers across businesses in the UK with 50 per cent of employees using IM at work." But the software is not official; individual workers are installing it on their own PCs.

"People are primarily using IM to communicate with colleagues with 58 per cent using IM to communicate with colleagues in the same office and as many as 74 per cent communicating with their colleagues based in other offices," opines the writer of the report, adding: "An overwhelming 70 per cent of IM users believe the technology facilitates quick decision making therefore saving them, and their employers, time which is undoubtedly a key driver for its use across UK businesses of all sizes today."

Is it insecure? You bet it is: "Corporate IM tools allow businesses to do this in a secure and manageable way" - that's another way of saying that without the use of these corporate tools, these are consumer applications, written in the innocent days before Sarbanes-Oxley, and with no audit trail.

Is this also true of the IM client on a Windows mobile phone? Well, yes. Is that why the report fails to mention it? Well, duh...

Copyright © Newswireless.net

Security for virtualized datacentres

More from The Register

next story
TEEN RAMPAGE: Kids in iPhone 6 'Will it bend' YouTube 'prank'
iPhones bent in Norwich? As if the place wasn't weird enough
Consumers agree to give up first-born child for free Wi-Fi – survey
This Herod network's ace – but crap reception in bullrushes
Crouching tiger, FAST ASLEEP dragon: Smugglers can't shift iPhone 6s
China's grey market reports 'sluggish' sales of Apple mobe
Sea-Me-We 5 construction starts
New sub cable to go live 2016
New EU digi-commish struggles with concepts of net neutrality
Oettinger all about the infrastructure – but not big on substance
PEAK IPV4? Global IPv6 traffic is growing, DDoS dying, says Akamai
First time the cache network has seen drop in use of 32-bit-wide IP addresses
EE coughs to BROKEN data usage metrics BLUNDER that short-changes customers
Carrier apologises for 'inflated' measurements cockup
Comcast: Help, help, FCC. Netflix and pals are EXTORTIONISTS
The others guys are being mean so therefore ... monopoly all good, yeah?
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.