Feeds

ABN Amro introduces voice recognition

You want HOW much?

Security for virtualized datacentres

ABN Amro is to introduce voice recoginition for its customers, the Dutch bank announced today. Customers in the Netherlands can soon be identified over the phone without the need for passwords and PIN codes.

The system distinguishes more than 100 biometric characteristics in a person's voice, including pitch, frequency, soft and even jaw structure.

The technology - Voicevault - was developed by Biometric Security, headquartered in Chertsey in the UK, in close collaboration with government and the military. The company says the solution is "the result of over 160 man years of research and development in to science, mathematics and technology."

ABN says it already tested the system with 1,450 volunteers, including twins, and over 25,000 test calls. These calls were made using both fixed-line and mobile phones. Even people who were suffering from colds volunteered.

Voice verification will initially be applied to customers making balance enquiries, transfers and investment orders via the telephone. This is done by saying the account number. A continued roll-out is planned for 2007. The option of voice verified access will only be offered to customers on a voluntary basis, the bank says.®

Internet Security Threat Report 2014

More from The Register

next story
ONE MILLION people already running Windows 10
A third of them are doing it in VMs, but early feedback focuses on frippery
Netscape Navigator - the browser that started it all - turns 20
It was 20 years ago today, Marc Andreeesen taught the band to play
Sway: Microsoft's new Office app doesn't have an Undo function
Content aggregation, meet the workplace ... oh
Sign off my IT project or I’ll PHONE your MUM
Honestly, it’s a piece of piss
Do Moan! MONSTER 6-day EMAIL OUTAGE hits Domain Monster
Customers freaked out by frightful service
Return of the Jedi – Apache reclaims web server crown
.london, .hamburg and .公司 - that's .com in Chinese - storm the web server charts
NetWare sales revive in China thanks to that man Snowden
If it ain't Microsoft, it's in fashion behind the Great Firewall
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.