Passports and car tax go offline
PrintBring on ID cards, things can't get worse...
Posted in Public Sector, 11th July 2006 14:34 GMT
Free whitepaper – Rack mount solutions
The Passport Service's online application system has been suffering technical problems which have delayed 5,000 passports.
The trial of the replacement EPA2 system ran into problems, and staff have had to go back to using the old system for processing applications. Of 18,000 applications made using the new system, some 5,000 people are still waiting for their travel documents. The Passport Service says it expects to clear 500 applications a day.
The Passport Service website also hosts information about ID cards - that section is still online.
The service apologised for any inconvenience caused and said there might be compensation. More details at Computer Weekly .
Also having a little lie-down today is the online car tax section of the DVLA website.
A spokeswoman for the DVLA told The Reg: "Yes, it went down yesterday and it's being investigated as a matter of urgency."
Analyst Keynote: The Register Agile Data Center Summit
What Exchange can't do - and Dell can
Enabling The Agile Data Center
Analyst Keynote: The Register Agile Data Center Summit
Dirty, dirty PCs: The X-rated picture guide
Top 500 supers - rise of the Linux quad-cores
Early adopters bloodied by Ubuntu's Karmic Koala
Sign up, sign up for The Register IT security newsletter