Feeds

Hampshire fails on crime recording

Blames IT

Providing a secure and efficient Helpdesk

The county's police force has blamed its poor ranking by official auditors on IT problems.

A joint report, Crime Recording 2005, by the Audit Commission and Wales Audit Office has labelled Hampshire as one of just two police forces that are performing poorly on recording crime.

Hampshire ranked "poor" and "fair" in two key areas of crime recording, meaning among other things, officers were failing in supporting victims of crime by not providing follow up calls and visits. Avon and Somerset was also branded for a poor performance.

Hampshire police chiefs have accepted the findings, blaming difficulties with the installation of a new IT system.

Deputy chief constable of Hampshire Ian Readhead said: "During the period covered by this report, this force undertook the most radical IT change in its history. We have openly acknowledged the poor quality data recording in this period."

Only one police force, Northumbria, has been judged as 'excellent' for both data quality and management arrangements.

Overall, the report says the majority of forces in England and Wales have met crime recording standards but very few have adequate management arrangements in place to maintain and improve compliance.

Thirty-five out of 43 police forces and authorities met the minimum crime recording requirement of 90 per cent with the standards to achieve a "good" or "excellent" rating. This compares with 24 forces in 2004 and 12 in 2003, the first year of reviews.

Since 2003 most police authorities and forces "have done a great deal" to improve compliance with national standards for crime recording, says the report.

"They have integrated their processes and systems to ensure that compliance with national data quality standards is built into all force activity and not treated as an add-on."

However, five forces still rely on "expensive" and time consuming data checking techniques rather than getting the crime recorded right in the first place.

The commissions also found data quality is more "consistent" between or within forces at the local police basic command unit (BCU) level.

This is down to more centralised recording of crime through forces' call centres and better systems and processes, says the report.

However, the report warns: "When forces are merging, plans need to be in place to assess systems, make decisions on supporting processes and identify how to maintain and improve data quality standards for the merged force."

The commissions reviewed police forces and authorities against the National Crime Recording Standard (NCRS) and Home Office counting rules.

This article was originally published at Kablenet.

Kablenet's GC weekly is a free email newsletter covering the latest news and analysis of public sector technology. To register click here.

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Phones 4u slips into administration after EE cuts ties with Brit mobe retailer
More than 5,500 jobs could be axed if rescue mission fails
JINGS! Microsoft Bing called Scots indyref RIGHT!
Redmond sporran metrics get one in the ten ring
Driving with an Apple Watch could land you with a £100 FINE
Bad news for tech-addicted fanbois behind the wheel
Murdoch to Europe: Inflict MORE PAIN on Google, please
'Platform for piracy' must be punished, or it'll kill us in FIVE YEARS
Phones 4u website DIES as wounded mobe retailer struggles to stay above water
Founder blames 'ruthless network partners' for implosion
Found inside ISIS terror chap's laptop: CELINE DION tunes
REPORT: Stash of terrorist material found in Syria Dell box
Sony says year's losses will be FOUR TIMES DEEPER than thought
Losses of more than $2 BILLION loom over troubled Japanese corp
prev story

Whitepapers

Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Protecting users from Firesheep and other Sidejacking attacks with SSL
Discussing the vulnerabilities inherent in Wi-Fi networks, and how using TLS/SSL for your entire site will assure security.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.