Feeds

NHS farce leads to lost data

Patient data may have been saved

Internet Security Threat Report 2014

Exclusive Primitive backup procedures at Bexley Care Trust have led to the loss of email, contact, calendar, and schedule data across two NHS trusts.

Bexley provided the Exchange email systems for itself and Greenwich Primary Care Trust (PCT) until the system went kaput last week.

This would not have been a problem if Bexley had adequate backup procedures, according to sources.

A spokeswoman for Greenwich PCT confirmed that data had been lost with the email system collapse, but said the system was "up and running now".

She thought patient data had not been affected because the trust headquarters were run on a different email system to the one used by clinics and community centres, which handled the majority of patient data.

One source told The Reg that Bexley knew its email was being run on an old system, and said he was not surprised to hear of the snafu.

The battery in its uninterruptable power supply (UPS), which should protect the computers in the event of an unexpected loss of power, had run out of juice.

"The exchange server was a vintage six year old computer, the heads on the tape backup were worn out and they were notified six months ago to change the battery in the UPS," he said.

Warnings had been given, he said, and Greenwich PCT had been trying to get out of the contract that bound it to buy its email services from Bexley.

"For many this is a complete disaster as quite a few use email to store documents, etcetera. Apparently, it will hit finance the hardest, although one wonders about patient records, appointments..." the source said.

Bexley PCT confirmed there was a problem with their email but were unable to say by press time if any patient data has been lost. ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Scrapping the Human Rights Act: What about privacy and freedom of expression?
Justice minister's attack to destroy ability to challenge state
WHY did Sunday Mirror stoop to slurping selfies for smut sting?
Tabloid splashes, MP resigns - but there's a BIG copyright issue here
Hey Brit taxpayers. You just spent £4m on Central London ‘innovation playground’
Catapult me a Mojito, I feel an Digital Innovation coming on
Google hits back at 'Dear Rupert' over search dominance claims
Choc Factory sniffs: 'We're not pirate-lovers - also, you publish The Sun'
EU to accuse Ireland of giving Apple an overly peachy tax deal – report
Probe expected to say single-digit rate was unlawful
Inequality increasing? BOLLOCKS! You heard me: 'Screw the 1%'
There's morality and then there's economics ...
While you queued for an iPhone 6, Apple's Cook sold shares worth $35m
Right before the stock took a 3.8% dive amid bent and broken mobe drama
EU probes Google’s Android omerta again: Talk now, or else
Spill those Android secrets, or we’ll fine you
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The next step in data security
With recent increased privacy concerns and computers becoming more powerful, the chance of hackers being able to crack smaller-sized RSA keys increases.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.