Feeds

Leadership vacuum for Microsoft biz apps

What follows Orlando?

Combat fraud and increase customer satisfaction

Microsoft's fledgling business applications unit remains bereft of clear leadership after Microsoft announced the group's current chief operating officer Orlando Ayala is moving over to target "emerging segments".

Microsoft's Business Applications (MBS) covers enterprise resource planning (ERP) and customer relationship management (CRM), and became part of the Microsoft Business Division following a re-organisation last year.

MBS has been beset by issues. The group only hit profitability for the first time during Microsoft's second quarter for fiscal 2006 while an ambitious long-running product roadmap called Project Green, whose goal is for a single integrated code base spanning MBS's five products, has been re-drawn and pushed back.

MBS senior vice president Doug Burgum last year announced he would step down from his current role. That, unsurprisingly, followed a restructuring that saw Orlando named COO in June 2004 and Burgum reporting directly to Microsoft chief executive Steve Ballmer.

With Orlando moving, and his responsibilities divvied up between a series of lower ranking executives, MBS remains without a dedicated long-term leader inside the business division that is home to the mighty Office family. MBS was unified with the Office-centric Information Worker business in September 2005, with Burgum reporting to former Information Worker group vice president Jeff Raikes.

According to reports, Microsoft believes MBS will become the company's next $1bn business. Microsoft said in April MBS would become consistently profitable during 2007, yet - since entering business applications with its Great Plains acquisition in 2000 - Microsoft has not been entirely sure what to do with its ERP and CRM assets.

Having set out to deliver Project Green, Microsoft is now apparently pushing MBS towards further integration with Office, turning the Office suite into a portal for data that is held in back office systems running Microsoft's business applications.

For his part, Ayala - who was also vice president for sales, marketing and services - has been named senior vice president of the new emerging segments market development group, reporting to Microsoft COO Kevin Turner. ®

Combat fraud and increase customer satisfaction

More from The Register

next story
This time it's 'Personal': new Office 365 sub covers just two devices
Redmond also brings Office into Google's back yard
Oh no, Joe: WinPhone users already griping over 8.1 mega-update
Hang on. Which bit of Developer Preview don't you understand?
Microsoft lobs pre-release Windows Phone 8.1 at devs who dare
App makers can load it before anyone else, but if they do they're stuck with it
Half of Twitter's 'active users' are SILENT STALKERS
Nearly 50% have NEVER tweeted a word
Internet-of-stuff startup dumps NoSQL for ... SQL?
NoSQL taste great at first but lacks proper nutrients, says startup cloud whiz
Ditch the sync, paddle in the Streem: Upstart offers syncless sharing
Upload, delete and carry on sharing afterwards?
New Facebook phone app allows you to stalk your mates
Nearby Friends feature goes live in a few weeks
Microsoft TIER SMEAR changes app prices whether devs ask or not
Some go up, some go down, Redmond goes silent
Batten down the hatches, Ubuntu 14.04 LTS due in TWO DAYS
Admins dab straining server brows in advance of Trusty Tahr's long-term support landing
prev story

Whitepapers

SANS - Survey on application security programs
In this whitepaper learn about the state of application security programs and practices of 488 surveyed respondents, and discover how mature and effective these programs are.
Combat fraud and increase customer satisfaction
Based on their experience using HP ArcSight Enterprise Security Manager for IT security operations, Finansbank moved to HP ArcSight ESM for fraud management.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Top three mobile application threats
Learn about three of the top mobile application security threats facing businesses today and recommendations on how to mitigate the risk.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.