Feeds

Medical Excess loses records on 1m customers

EMC among the afflicted

High performance access to file storage

Health insurance firm Medical Excess one-upped the laptop loss crowd by forking over an entire server with personal information on close to 1m people.

Medical Excess - an AIG company - began notifying customers this month that a break in at one of its offices has resulted in the the theft of a camera, two laptops and a file server. That server happened to contain the names, birth dates and social security numbers of 970,000 people. Even worse, some individuals have had their medical and disability information compromised by the theft.

"The investigation following the theft of the server was quite complicated because data that was equal to one hundred million typewritten pages was stored on the server, much of which had to be manually reviewed," Medical Excess wrote to customers, in a letter obtained by The Register.

"As a result of our investigation, we believe that your name, Social Security number and birthday may have been included in a file saved on the stolen server. We are notifying you about this incident so that you can take action should someone misuse the stolen data."

Medical Excess has moved to reassure customers by saying the server was password protected and adding that it doesn't think the information has been misused. Those who notice strange activity on their financial statements will also receive free access to "a toolkit of resources and hands-on support."

Just lovely.

EMC was one of the companies affected by the theft, The Register, has learned. A note sent by EMC to US employees notes that the server "may have contained information on nearly one million individuals from perhaps thousands of employers."

Medical Excess didn't bother to notify EMC about the problem. Instead, EMC workers began calling HR on Monday to ask what was up with the funny letters they were receiving from Medical Excess in the mail.

This data loss builds on a spate of recent laptop thefts that have affected workers at HP, Sun Microsystems, IBM, BP, Nokia, Cisco and others.

The rising number of thefts and companies' inability to properly protect their data has started the inevitable discussion as to whether or not Congress needs to step in with harsh penalties for these types of incidents. ®

High performance access to file storage

More from The Register

next story
Obama allows NSA to exploit 0-days: report
If the spooks say they need it, they get it
Web data BLEEDOUT: Users to feel the pain as Heartbleed bug revealed
Vendors and ISPs have work to do updating firmware - if it's possible to fix this
OpenSSL Heartbleed: Bloody nose for open-source bleeding hearts
Bloke behind the cockup says not enough people are helping crucial crypto project
One year on: diplomatic fail as Chinese APT gangs get back to work
Mandiant says past 12 months shows Beijing won't call off its hackers
Call of Duty 'fragged using OpenSSL's Heartbleed exploit'
So it begins ... or maybe not, says one analyst
Heartbleed exploit, inoculation, both released
File under 'this is going to hurt you more than it hurts me'
Parent gabfest Mumsnet hit by SSL bug: My heart bleeds, grins hacker
Natter-board tells middle-class Britain to purée its passwords
Experian subsidiary faces MEGA-PROBE for 'selling consumer data to fraudster'
US attorneys general roll up sleeves, snap on gloves
prev story

Whitepapers

Mainstay ROI - Does application security pay?
In this whitepaper learn how you and your enterprise might benefit from better software security.
Five 3D headsets to be won!
We were so impressed by the Durovis Dive headset we’ve asked the company to give some away to Reg readers.
3 Big data security analytics techniques
Applying these Big Data security analytics techniques can help you make your business safer by detecting attacks early, before significant damage is done.
The benefits of software based PBX
Why you should break free from your proprietary PBX and how to leverage your existing server hardware.
Mobile application security study
Download this report to see the alarming realities regarding the sheer number of applications vulnerable to attack, as well as the most common and easily addressable vulnerability errors.