Feeds

Man cuffed in Bangalore call centre scam probe

HSBC customers robbed

Protecting against web application threats using SSL

Police in Bangalore say they have arrested a man allegedly involved in "financial scam" operating from an HSBC call centre, the BBC reports.

Data operator Nadeem Kashmiri was charged with "hacking the computer system which allegedly led to money being stolen from customer accounts".

Kashmiri allegedly supplied data to fraudsters which, according to HSBC, allowed them to empty accounts of £223,000. A "small number" of UK customers are involved, the bank says.

An HSBC spokesman said: "We intend to pursue a conviction as aggressively as possible." The company added that any affected customers would have their funds reimbursed.

This latest case of Indian call centre shenanigans comes amid growing concerns regarding offshoring security and customer service. Powergen recently pulled the plug on its Indian call centre "following complaints from customers". ®

Reducing the cost and complexity of web vulnerability management

More from The Register

next story
Early result from Scots indyref vote? NAW, Jimmy - it's a SCAM
Anyone claiming to know before tomorrow is telling porkies
TOR users become FBI's No.1 hacking target after legal power grab
Be afeared, me hearties, these scoundrels be spying our signals
Home Depot: 56 million bank cards pwned by malware in our tills
That's about 50 per cent bigger than the Target tills mega-hack
Hackers pop Brazil newspaper to root home routers
Step One: try default passwords. Step Two: Repeat Step One until success
NORKS ban Wi-Fi and satellite internet at embassies
Crackdown on tardy diplomatic sysadmins providing accidental unfiltered internet access
UK.gov lobs another fistful of change at SME infosec nightmares
Senior Lib Dem in 'trying to be relevant' shocker. It's only taxpayers' money, after all
Critical Adobe Reader and Acrobat patches FINALLY make it out
Eight vulns healed, including XSS and DoS paths
Spies would need SUPER POWERS to tap undersea cables
Why mess with armoured 10kV cables when land-based, and legal, snoop tools are easier?
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
WIN a very cool portable ZX Spectrum
Win a one-off portable Spectrum built by legendary hardware hacker Ben Heck
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Beginner's guide to SSL certificates
De-mystify the technology involved and give you the information you need to make the best decision when considering your online security options.