Feeds

Man cuffed in Bangalore call centre scam probe

HSBC customers robbed

Using blade systems to cut costs and sharpen efficiencies

Police in Bangalore say they have arrested a man allegedly involved in "financial scam" operating from an HSBC call centre, the BBC reports.

Data operator Nadeem Kashmiri was charged with "hacking the computer system which allegedly led to money being stolen from customer accounts".

Kashmiri allegedly supplied data to fraudsters which, according to HSBC, allowed them to empty accounts of £223,000. A "small number" of UK customers are involved, the bank says.

An HSBC spokesman said: "We intend to pursue a conviction as aggressively as possible." The company added that any affected customers would have their funds reimbursed.

This latest case of Indian call centre shenanigans comes amid growing concerns regarding offshoring security and customer service. Powergen recently pulled the plug on its Indian call centre "following complaints from customers". ®

The smart choice: opportunity from uncertainty

More from The Register

next story
NEW, SINISTER web tracking tech fingerprints your computer by making it draw
Have you been on YouPorn lately, perhaps? White House website?
HIDDEN packet sniffer spy tech in MILLIONS of iPhones, iPads – expert
Don't panic though – Apple's backdoor is not wide open to all, guru tells us
LibreSSL RNG bug fix: What's all the forking fuss about, ask devs
Blow to bit-spitter 'tis but a flesh wound, claim team
Black Hat anti-Tor talk smashed by lawyers' wrecking ball
Unmasking hidden users is too hot for Carnegie-Mellon
Manic malware Mayhem spreads through Linux, FreeBSD web servers
And how Google could cripple infection rate in a second
Don't look, Snowden: Security biz chases Tails with zero-day flaws alert
Exodus vows not to sell secrets of whistleblower's favorite OS
Own a Cisco modem or wireless gateway? It might be owned by someone else, too
Remote code exec in HTTP server hands kit to bad guys
prev story

Whitepapers

Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Consolidation: The Foundation for IT Business Transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.
Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Build a business case: developing custom apps
Learn how to maximize the value of custom applications by accelerating and simplifying their development.
Consolidation: the foundation for IT and business transformation
In this whitepaper learn how effective consolidation of IT and business resources can enable multiple, meaningful business benefits.