Feeds

Man cuffed in Bangalore call centre scam probe

HSBC customers robbed

Security for virtualized datacentres

Police in Bangalore say they have arrested a man allegedly involved in "financial scam" operating from an HSBC call centre, the BBC reports.

Data operator Nadeem Kashmiri was charged with "hacking the computer system which allegedly led to money being stolen from customer accounts".

Kashmiri allegedly supplied data to fraudsters which, according to HSBC, allowed them to empty accounts of £223,000. A "small number" of UK customers are involved, the bank says.

An HSBC spokesman said: "We intend to pursue a conviction as aggressively as possible." The company added that any affected customers would have their funds reimbursed.

This latest case of Indian call centre shenanigans comes amid growing concerns regarding offshoring security and customer service. Powergen recently pulled the plug on its Indian call centre "following complaints from customers". ®

Secure remote control for conventional and virtual desktops

More from The Register

next story
NASTY SSL 3.0 vuln to be revealed soon – sources (Update: It's POODLE)
So nasty no one's even whispering until patch is out
Russian hackers exploit 'Sandworm' bug 'to spy on NATO, EU PCs'
Fix imminent from Microsoft for Vista, Server 2008, other stuff
'LulzSec leader Aush0k' found to be naughty boy not worthy of jail
15 months home detention leaves egg on feds' faces as they grab for more power
Forget passwords, let's use SELFIES, says Obama's cyber tsar
Michael Daniel wants to kill passwords dead
FBI boss: We don't want a backdoor, we want the front door to phones
Claims it's what the Founding Fathers would have wanted – catching killers and pedos
Kill off SSL 3.0 NOW: HTTPS savaged by vicious POODLE
Pull it out ASAP, it is SWISS CHEESE
Facebook slurps 'paste sites' for STOLEN passwords, sprinkles on hash and salt
Zuck's ad empire DOESN'T see details in plain text. Phew!
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.