Feeds

Tiscali clears email backlog

Blames software snag for snafu

Remote control for virtualized desktops

Tiscali UK says it has almost cleared a backlog of emails following a software snag that hit the ISP on Tuesday. The glitch meant that some people were unable to send email while others reported that emails were being delayed or even lost.

A service status update posted on Tiscali's website yesterday afternoon read: "Some customers might be experiencing delays in sending and receiving emails. Our engineers are aware of the issue and are working to resolve it at the earliest. We apologise for any inconvenience caused."

A spokeswoman for Tiscali denied reports that an "international virus outbreak" was responsible for the problems.

In a statement issued late yesterday, the ISP said: "There has been an incident of delayed mail but this has been due to a software problem which reduced outgoing mail volumes on Tuesday afternoon, creating a backlog of mail on our servers.

"Current mail queues are nearly back to normal levels and in the process of investigation we have, as a bonus, identified and locked out three spammers." ®

Secure remote control for conventional and virtual desktops

Whitepapers

Why and how to choose the right cloud vendor
The benefits of cloud-based storage in your processes. Eliminate onsite, disk-based backup and archiving in favor of cloud-based data protection.
Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Saudi Petroleum chooses Tegile storage solution
A storage solution that addresses company growth and performance for business-critical applications of caseware archive and search along with other key operational systems.
Getting ahead of the compliance curve
Learn about new services that make it easy to discover and manage certificates across the enterprise and how to get ahead of the compliance curve.