Feeds

Tiscali clears email backlog

Blames software snag for snafu

Secure remote control for conventional and virtual desktops

Tiscali UK says it has almost cleared a backlog of emails following a software snag that hit the ISP on Tuesday. The glitch meant that some people were unable to send email while others reported that emails were being delayed or even lost.

A service status update posted on Tiscali's website yesterday afternoon read: "Some customers might be experiencing delays in sending and receiving emails. Our engineers are aware of the issue and are working to resolve it at the earliest. We apologise for any inconvenience caused."

A spokeswoman for Tiscali denied reports that an "international virus outbreak" was responsible for the problems.

In a statement issued late yesterday, the ISP said: "There has been an incident of delayed mail but this has been due to a software problem which reduced outgoing mail volumes on Tuesday afternoon, creating a backlog of mail on our servers.

"Current mail queues are nearly back to normal levels and in the process of investigation we have, as a bonus, identified and locked out three spammers." ®

Providing a secure and efficient Helpdesk

More from The Register

next story
Net neutrality protestors slam the brakes on their OWN websites
Sites link up to protest slow lanes by bogging down pages
Blockbuster book lays out the first 20 years of the Smartphone Wars
Symbian's David Wood bares all. Not for the faint hearted
Drag queens: Oh, don't be so bitchy, Facebook! Let us use our stage names
Handbags at dawn over free content ad network's ID policy
Who us, SHARE infrastructure? Networks reject gov proposal
Execs pour scorn on 'national roaming' outline – report
Net neutrality fans' joy as '2.3 million email' flood hits US Congress
FCC invites opinions in CSV format, after Slowdown day 'success'
'Serious flaws in the Vertigan report' says broadband boffin
Report 'fails reality test' , is 'simply wrong' and offers ''convenient' justification for FTTN says Rod Tucker
This flashlight app requires: Your contacts list, identity, access to your camera...
Who us, dodgy? Vast majority of mobile apps fail privacy test
Apple Watch will CONQUER smartwatch world – analysts
After Applelocalypse, other wristputers will get stuck in
prev story

Whitepapers

Secure remote control for conventional and virtual desktops
Balancing user privacy and privileged access, in accordance with compliance frameworks and legislation. Evaluating any potential remote control choice.
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Security for virtualized datacentres
Legacy security solutions are inefficient due to the architectural differences between physical and virtual environments.
Providing a secure and efficient Helpdesk
A single remote control platform for user support is be key to providing an efficient helpdesk. Retain full control over the way in which screen and keystroke data is transmitted.