Feeds

Tiscali clears email backlog

Blames software snag for snafu

Internet Security Threat Report 2014

Tiscali UK says it has almost cleared a backlog of emails following a software snag that hit the ISP on Tuesday. The glitch meant that some people were unable to send email while others reported that emails were being delayed or even lost.

A service status update posted on Tiscali's website yesterday afternoon read: "Some customers might be experiencing delays in sending and receiving emails. Our engineers are aware of the issue and are working to resolve it at the earliest. We apologise for any inconvenience caused."

A spokeswoman for Tiscali denied reports that an "international virus outbreak" was responsible for the problems.

In a statement issued late yesterday, the ISP said: "There has been an incident of delayed mail but this has been due to a software problem which reduced outgoing mail volumes on Tuesday afternoon, creating a backlog of mail on our servers.

"Current mail queues are nearly back to normal levels and in the process of investigation we have, as a bonus, identified and locked out three spammers." ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Arab States make play for greater government control of the internet
Nerds told to get lost in last-minute power grab bid at UN meeting
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.