Feeds

C&W moves to reassure wholesale resellers

Tear that letter up

Internet Security Threat Report 2014

Cable & Wireless (C&W) has apologised to some 200 reseller partners after sending out an email yesterday telling them that its Bulldog ISP would not be taking on any new residential or business customers.

The email told of C&W's plans to pull out of residential broadband and instead concentrate on the provision of wholesale broadband. It also said it would not be accepting any new orders - dealing a hammer blow to those wholesale partners who rely on Bulldog for the resale of unbundled ADSL and SDSL lines.

Bulldog chief exec Emanuele Angelidis said: "From 1 July 2006, Bulldog will no longer take on new residential and small business customers. Instead, further customer acquisition by Bulldog will be through partnerships with major broadband service providers so that their customers can benefit from the...Bulldog network in the same way your customers do today.

"I would like to reassure you personally that we will carry on providing you and your customers with the same high level of service."

Just to confuse matters further, one reseller contacted us to say he'd been told by staff at Bulldog that C&W was looking to ditch its resellers as the troubled telco prepares to offer wholesale broadband on a giant scale to the likes of Vodafone and/or O2.

This, though, has been played down by C&W which admitted that some letters were sent out in error yesterday.

In a statement, C&W told us: "As part of Cable & Wireless' announcement yesterday of its intention to adopt a revised strategy in relation to the consumer and small business element of its local loop capability, letters were sent out yesterday to about 120,000 customers.

"Unfortunately, this letter was sent in error to about 200 existing reseller customers indicating that we would not be accepting new orders from them. We are contacting these customers to apologise." ®

Top 5 reasons to deploy VMware with Tegile

More from The Register

next story
Same old iPad? NO. The new 'soft SIMs' are BIG NEWS
AppleSIM 'ware to allow quick switch of carriers
Brits: Google, can you scrape 60k pages from web, pleeease
Hey, c'mon Choc Factory, it's our 'right to be forgotten'
Of COURSE Stephen Elop's to blame for Nokia woes, says author
'Google did have some unique propositions for Nokia'
FCC, Google cast eye over millimetre wireless
The smaller the wave, the bigger 5G's chances of success
It's even GRIMMER up North after MEGA SKY BROADBAND OUTAGE
By 'eck! Eccles cake production thrown into jeopardy
Mobile coverage on trains really is pants
You thought it was just *insert your provider here*, but now we have numbers
Don't mess with Texas ('cos it's getting Google Fiber and you're not)
A bit late, but company says 1Gbps Austin network almost ready to compete with AT&T
prev story

Whitepapers

Forging a new future with identity relationship management
Learn about ForgeRock's next generation IRM platform and how it is designed to empower CEOS's and enterprises to engage with consumers.
Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
Win a year’s supply of chocolate
There is no techie angle to this competition so we're not going to pretend there is, but everyone loves chocolate so who cares.
High Performance for All
While HPC is not new, it has traditionally been seen as a specialist area – is it now geared up to meet more mainstream requirements?
Intelligent flash storage arrays
Tegile Intelligent Storage Arrays with IntelliFlash helps IT boost storage utilization and effciency while delivering unmatched storage savings and performance.