Feeds

BT confirms engineer visits to install broadband

Mum on price though

Intelligent flash storage arrays

BT has confirmed that customers will be able to book an engineer to visit their homes and businesses to install their BT Broadband connection.

As reported by The Register last month, the engineer visit service is currently being trialled and is due to be launched later this summer.

As part of the Home IT Visit service, punters can sit back and watch an engineer connect their laptop or PC, install security software and set up their BT wireless router before providing a quick demo of how to connect to the internet and use BT's VoIP service. The engineer can also help set up a wireless network, attach printers or other gadgets.

BT declined to say how much the Home IT Visit service would cost, although El Reg reckons it could be somewhere around £40-£50 a throw.

BT also confirmed that it has unveiled a new IT advice and support service for residential and home users. The BT Home IT Advisor service provides back-up for PCs, networks and other applications. Punters can subscribe to the service for £9.99 a month or pay £25 for an individual call-out.

BT spokeswoman Emma Sanderson said: "People are increasingly using broadband in the home to help run their lives - with everything from online banking to keeping their homes secure. Therefore, the need to keep everything running smoothly and trouble free is greater than ever before." ®

Intelligent flash storage arrays

More from The Register

next story
Facebook pays INFINITELY MORE UK corp tax than in 2012
Thanks for the £3k, Zuck. Doh! you're IN CREDIT. Guess not
Big Content outs piracy hotbeds: São Paulo, Beijing ... TORONTO?
MPAA calls Canadians a bunch of bootlegging movie thieves
Google Glassholes are UNDATEABLE – HP exec
You need an emotional connection, says touchy-feely MD... We can do that
YARR! Pirates walk the plank: DMCA magnets sink in Google results
Spaffing copyrighted stuff over the web? No search ranking for you
Just don't blame Bono! Apple iTunes music sales PLUMMET
Cupertino revenue hit by cheapo downloads, says report
Hungary's internet tax cannot be allowed to set a precedent, says EC
More protests planned against giga-tariff for Tuesday evening
US court SHUTS DOWN 'scammers posing as Microsoft, Facebook support staff'
Netizens allegedly duped into paying for bogus tech advice
prev story

Whitepapers

Why cloud backup?
Combining the latest advancements in disk-based backup with secure, integrated, cloud technologies offer organizations fast and assured recovery of their critical enterprise data.
A strategic approach to identity relationship management
ForgeRock commissioned Forrester to evaluate companies’ IAM practices and requirements when it comes to customer-facing scenarios versus employee-facing ones.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.
Storage capacity and performance optimization at Mizuno USA
Mizuno USA turn to Tegile storage technology to solve both their SAN and backup issues.
The hidden costs of self-signed SSL certificates
Exploring the true TCO for self-signed SSL certificates, including a side-by-side comparison of a self-signed architecture versus working with a third-party SSL vendor.