Feeds

iTunes guilty of breaking Norwegian law

Consumer Ombudsman rules...

Top three mobile application threats

The Norwegian Consumer Ombudsman has ruled that the Apple iTunes service breaks the law, and has given the company two weeks to fix the problem.

In January, the Consumer Council asked the Ombudsman to look at iTunes because of concerns that it breaks consumer protection law.

Today's decision backs that complaint.

According to the ruling, iTunes breaks section 9a of the Norwegian Marketing Control Act. The regulator said it was not reasonable that the consumer must sign up to a contract regulated by English law, rather than Norwegian law. It also said iTunes must accept responsibility for damage its software may do, and said it is unreasonable to alter terms and conditions after a song has been sold.

Consumer Council senior advisor Torgeir Waterhouse told the Reg: "The Consumer Council has asked Apple to respond as to whether iTunes should work on other platforms - they have until 21 June to respond. After that the Ombudsman is likely to set another deadline and then start fining the company."

Waterhouse said the Ombudsman is not a toothless watchdog - back in April it fined Ryanair €62,500 for illegally charging refund fees.

The council is not only concerned by iTunes. It says several other download services in Norway also break consumer protection law and it expects the Ombudsman to take similar action against them.

Apple has to respond by 21 June or face fines.

More from the Consumer Council here. ®

Build a business case: developing custom apps

More from The Register

next story
Stick a 4K in them: Super high-res TVs are DONE
4,000 pixels is niche now... Don't say we didn't warn you
BBC goes offline in MASSIVE COCKUP: Stephen Fry partly muzzled
Auntie tight-lipped as major outage rolls on
iPad? More like iFAD: We reveal why Apple fell into IBM's arms
But never fear fanbois, you're still lapping up iPhones, Macs
Philip K Dick 'Nazi alternate reality' story to be made into TV series
Amazon Studios, Ridley Scott firm to produce The Man in the High Castle
Amazon Reveals One Weird Trick: A Loss On Almost $20bn In Sales
Investors really hate it: Share price plunge as growth SLOWS in key AWS division
Bose says today is F*** With Dre Day: Beats sued in patent battle
Music gear giant seeks some of that sweet, sweet Apple pie
There's NOTHING on TV in Europe – American video DOMINATES
Even France's mega subsidies don't stop US content onslaught
You! Pirate! Stop pirating, or we shall admonish you politely. Repeatedly, if necessary
And we shall go about telling people you smell. No, not really
Too many IT conferences to cover? MICROSOFT to the RESCUE!
Yet more word of cuts emerges from Redmond
prev story

Whitepapers

Designing a Defense for Mobile Applications
Learn about the various considerations for defending mobile applications - from the application architecture itself to the myriad testing technologies.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Seven Steps to Software Security
Seven practical steps you can begin to take today to secure your applications and prevent the damages a successful cyber-attack can cause.
Boost IT visibility and business value
How building a great service catalog relieves pressure points and demonstrates the value of IT service management.