Feeds

Ernst & Young laptop loss exposes 243,000 Hotels.com customers

Sun, IBM, BP, Cisco and Nokia commiserate

Secure remote control for conventional and virtual desktops

Exclusive Ernst & Young's laptop loss unit continues to be one of the company's more productive divisions. We learn this week that the accounting firm lost a system containing data on 243,000 Hotels.com customers. Hotels.com joins the likes of Sun Microsystems, IBM, Cisco, BP and Nokia, which have all had their employees' data exposed by Ernst & Young, as revealed here in a series of exclusive stories.

The Register can again exclusively confirm the loss of the Hotels.com customer information after having received a copy of a letter mailed out jointly by the web site and Ernst & Young. A Hotels.com spokesman also confirmed the data breach, saying Ernst & Young notified the company of the laptop loss on May 3. The laptop in question was stolen from an Ernst & Young worker's car in Texas and did have some basic data protection mechanisms such as, erm, the need for a password.

"Recently, Hotels.com was informed by its outside auditor, Ernst & Young, that one of Ernst & Young's employees had his laptop computer stolen," Hotels.com told its customers in the letter. "Unfortunately, the computer contained certain information about customer transactions with Hotels.com, and other sites through which we provide booking services directly to customers, from 2002 through 2004.

"This information may have included your name, address and some credit or debit card information you provided at that time."

Ernst & Young in February lost one laptop that held information on what's believed to be tens of thousands of Sun, IBM, Cisco, BP and Nokia employees. It's not clear if this was the same system in the Hotels.com incident. Ernst & Young has not returned our calls seeking comment and has been reluctant to provide information on these incidents in the past.

Ernst & Young in February also lost four laptops in Miami when its workers decided to leave their systems in a hotel conference room while they went out for lunch.

Major media outlets have so far ignored the Ernst & Young laptop incidents, although they were quick to follow on our confirmation of a Fidelity data breach that saw 200,000 HP workers have their information exposed.

Ernst & Young offers a variety of security services to customers, and encourages clients to be transparent with their policies around customer data issues. The company, however, has not exactly been proactive with regard to its own issues. ®

Build a business case: developing custom apps

More from The Register

next story
Assange™: Hey world, I'M STILL HERE, ignore that Snowden guy
Press conference: ME ME ME ME ME ME ME (cont'd pg 94)
Premier League wants to PURGE ALL FOOTIE GIFs from social media
Not paying Murdoch? You're gonna get a right LEGALLING - thanks to automated software
Caught red-handed: UK cops, PCSOs, specials behaving badly… on social media
No Mr Fuzz, don't ask a crime victim to be your pal on Facebook
Online tat bazaar eBay coughs to YET ANOTHER outage
Web-based flea market struck dumb by size and scale of fail
Amazon takes swipe at PayPal, Square with card reader for mobes
Etailer plans to undercut rivals with low transaction fee offer
US regulators OK sale of IBM's x86 server biz to Lenovo
Now all that remains is for gov't offices to ban the boxes
XBOX One will learn to play media from USB and DLNA sources
Hang on? Aren't those file formats you hardly ever see outside torrents?
Class war! Wikipedia's workers revolt again
Bourgeois paper-shufflers have 'suspended democracy', sniff unpaid proles
prev story

Whitepapers

Endpoint data privacy in the cloud is easier than you think
Innovations in encryption and storage resolve issues of data privacy and key requirements for companies to look for in a solution.
Implementing global e-invoicing with guaranteed legal certainty
Explaining the role local tax compliance plays in successful supply chain management and e-business and how leading global brands are addressing this.
Top 8 considerations to enable and simplify mobility
In this whitepaper learn how to successfully add mobile capabilities simply and cost effectively.
Solving today's distributed Big Data backup challenges
Enable IT efficiency and allow a firm to access and reuse corporate information for competitive advantage, ultimately changing business outcomes.
Reg Reader Research: SaaS based Email and Office Productivity Tools
Read this Reg reader report which provides advice and guidance for SMBs towards the use of SaaS based email and Office productivity tools.